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Technical Support Services Specialist

2 months ago

Dallas, Texas, United States American Woodmark Full time
About the Role

The Technical Support Services Analyst is a critical member of the American Woodmark Information Technology team, responsible for delivering exceptional technical services and solutions across the enterprise.

Key Responsibilities
  • Provide best-in-class technical support and services to clients and stakeholders
  • Develop and maintain expertise in client technical support, customer service, and Microsoft technologies
  • Collaborate with cross-functional teams to drive business outcomes and improve technical services
  • Stay up-to-date with industry trends and emerging technologies to inform technical support strategies
Requirements
  • Strong technical skills and knowledge of Microsoft technologies
  • Excellent customer service and communication skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and problem-solving skills

What We Offer

American Woodmark is committed to providing a supportive and inclusive work environment that fosters growth and development. As a Technical Support Services Analyst, you will have the opportunity to work with a talented team of professionals, develop your skills and expertise, and contribute to the success of our organization.