Front Office Patient Coordinator

2 weeks ago


Chicago, Illinois, United States VitalSkin Dermatology Full time
Job Overview

Patient Service Representative (Front Office) at VitalSkin Dermatology

As a full-time, on-site Patient Service Representative, your primary role will be to ensure an exceptional patient experience while managing various administrative tasks. This includes processing prior authorizations, scheduling patient appointments, and conducting eligibility checks. You will also be responsible for verifying appointment details, registering new patients, assisting with necessary forms and consents, and collecting insurance and financial information.

Key Responsibilities:

  • Deliver outstanding customer service to patients upon arrival.
  • Handle authorizations required by payors before patient consultations.
  • Manage appointment scheduling and verify eligibility prior to patient visits.
  • Register new patients and assist them in completing necessary documentation.
  • Collect and verify insurance and financial information from patients.
  • Record all payments and update patient demographic information in the management system.
  • Schedule follow-up appointments in accordance with established guidelines.
  • Maintain effective communication with supervisors regarding patient service-related issues.
  • Ensure compliance with patient confidentiality and records release policies.
  • Perform end-of-day functions, including managing no-shows and balancing cash receipts.

Qualifications:

Minimum Requirements:

  • High school diploma or equivalent.
  • At least 2 years of experience in customer service.
  • Strong written and verbal communication skills.
  • Proficient in computer applications, including word processing and spreadsheet software.
  • Ability to accurately document and relay detailed information.
  • Good judgment in evaluating situations and making decisions.

Preferred Qualifications:

  • Experience in a medical office or healthcare environment.
  • Familiarity with third-party payer systems, including Medicare and Medicaid.

Core Values of VitalSkin Dermatology:

At VitalSkin, we prioritize a fun and collaborative work environment. We embrace resilience, accountability, courage, and an entrepreneurial spirit in our mission to provide exceptional dermatological care.



  • Chicago, Illinois, United States Athletico Physical Therapy Full time

    Job SummaryAthletico Physical Therapy is seeking a highly skilled and compassionate Front Office Coordinator to join our team. As a key member of our front office staff, you will be responsible for delivering exceptional customer service to our patients and physical therapy staff.Key ResponsibilitiesProvide Professional Service: Offer friendly,...


  • Chicago, Illinois, United States Athletico Physical Therapy Full time

    Job SummaryWe are seeking a highly skilled and compassionate Front Office Coordinator to join our team at Athletico Physical Therapy. As a key member of our front office staff, you will be responsible for delivering exceptional customer service to our patients and physical therapy staff.Key ResponsibilitiesProvide Professional Service: Offer friendly,...


  • Chicago, Illinois, United States Weissbluth Pediatrics Full time

    Position Overview: Front Office Coordinator in a Pediatric Healthcare SettingThis full-time role is ideal for individuals who thrive in a dynamic environment and enjoy engaging with patients. As a key member of our front office team, your responsibilities will encompass a variety of administrative tasks including handling phone inquiries, managing...


  • Chicago, Illinois, United States Millennium Perio Jackson Full time

    Job SummaryMillennium Perio Jackson is seeking a highly organized and detail-oriented Dental Front Desk professional to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing patient records, and ensuring seamless communication between patients and our dental team.Key...


  • Chicago, Illinois, United States AccorHotel Full time

    Job DescriptionJob Title: Front Office CoordinatorJob Summary:We are seeking a highly skilled and customer-focused Front Office Coordinator to join our team at AccorHotel. As a Front Office Coordinator, you will be responsible for providing exceptional guest service, handling front desk operations, and ensuring a seamless experience for our guests.Key...


  • Chicago, Illinois, United States Primus Ortho Full time

    Patient Services Coordinator Job DescriptionPosition Overview:Become a vital part of Primus Ortho as a Patient Services Coordinator, where you will serve as the first point of contact for our patients, ensuring a seamless and welcoming experience.Key Responsibilities:Greet patients with warmth and assist them during the check-in processHandle incoming calls,...


  • Chicago, Illinois, United States Qonten Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Dental Front Desk Coordinator. As a key member of our front office team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.Key Responsibilities:Manage patient flow and check-in processVerify patient...


  • Chicago, Illinois, United States BritePros Staffing Professional LLC Full time

    Position OverviewBritePros Staffing Professional LLC is currently seeking a dedicated Patient Appointment Coordinator to join our team. This role is essential in managing patient schedules and ensuring a seamless experience for both patients and healthcare providers.Key ResponsibilitiesEfficiently schedule and reschedule patient appointments.Handle incoming...


  • Chicago, Illinois, United States The Joint Full time

    About The Joint ChiropracticWe are a leading provider of chiropractic care, dedicated to improving the quality of life for our patients through routine and affordable services. Our mission is to make quality care convenient and accessible for those seeking pain relief and ongoing wellness.Job SummaryWe are seeking a highly motivated and customer-focused...


  • Chicago, Illinois, United States Louis A Weiss Memorial Medical Center, LLC Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Louis A Weiss Memorial Medical Center, LLC. As a key member of our medical office staff, you will be responsible for ensuring the smooth operation of our front desk and providing exceptional patient care.Key ResponsibilitiesFront Desk Operations:...


  • Chicago, Illinois, United States Great Lakes Dental Partners Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at Great Lakes Dental Partners. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.Key ResponsibilitiesFront Desk Operations: Manage the front...


  • Chicago, Illinois, United States Louis A Weiss Memorial Medical Center, LLC Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Louis A Weiss Memorial Medical Center, LLC. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care and administrative support to our healthcare...


  • Chicago, Illinois, United States Bright Light Medical Imaging Full time

    Job SummaryBright Light Medical Imaging is seeking a highly skilled and compassionate Patient Relations Specialist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.Key ResponsibilitiesPatient Communication: Greet patients...

  • Office Coordinator

    1 hour ago


    Chicago, Illinois, United States Connect Search, LLC Full time

    **Job Summary**We are seeking a highly organized and detail-oriented Office Administrator to join our team at Connect Search, LLC. As an Office Administrator, you will be responsible for providing administrative support to our team, ensuring the smooth operation of our office, and contributing to the success of our company.**Key Responsibilities****Reception...


  • Chicago, Illinois, United States United Service Companies Full time

    GENERAL OVERVIEW Oversee the daily functions of the Guest Services team, ensuring a secure environment and high-quality services to achieve optimal guest satisfaction and financial performance. Guarantee that guests receive exceptional service upon their arrival at the hotel Front Desk, efficiently manage their check-in process, and provide any necessary...


  • Chicago, Illinois, United States The Larko Group Full time

    Job SummaryThe Larko Group is seeking a highly organized and detail-oriented Corporate Front Desk Coordinator to join our team. As the first point of contact for visitors and clients, this role requires exceptional communication skills, a warm and welcoming demeanor, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesProvide...


  • Chicago, Illinois, United States Hongkong & Shanghai Hotels Group Full time

    Guest Services CoordinatorBecome part of a prestigious Five-Star Five-Diamond establishment located in a prime urban area.Advance your career within a dynamic and diverse multi-facility environment.Enjoy a comprehensive health benefits package along with a 401(k) plan featuring company contributions.Core ResponsibilitiesOversee the seamless operation of...


  • Chicago, Illinois, United States Hanger Clinic Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at Hanger Clinic. As a Patient Care Coordinator, you will play a critical role in providing administrative support to patients, fellow employees, and referral sources.Key ResponsibilitiesPatient Appointment Scheduling: Coordinate and schedule patient...


  • Chicago, Illinois, United States Four Seasons Hotels Limited Full time

    About the Role:We are seeking a highly skilled and experienced Front Office Assistant Manager to join our team at Four Seasons Hotels Limited. As a key member of our Front Office operations, you will play a vital role in ensuring that our guests receive the highest level of service and that our hotel runs smoothly and efficiently.Key Responsibilities:Manage...


  • Chicago, Illinois, United States COREcruitment Full time

    Job Summary:COREcruitment is seeking a highly skilled and experienced Front Office Director to lead our guest services team. As a key member of our hotel operations team, you will be responsible for driving operational excellence and ensuring seamless check-in and check-out processes.Key Responsibilities:Oversee daily front desk operations, including...