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Front Desk Coordinator

2 months ago

Chicago, Illinois, United States The Joint Full time

About The Joint Chiropractic

We are a leading provider of chiropractic care, dedicated to improving the quality of life for our patients through routine and affordable services. Our mission is to make quality care convenient and accessible for those seeking pain relief and ongoing wellness.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator. As a key member of our front office team, you will be responsible for providing exceptional service to our patients, ensuring a seamless and efficient experience from check-in to check-out.

Key Responsibilities

  • Provide warm and welcoming greetings to patients, ensuring a positive first impression of our practice
  • Manage patient flow, ensuring timely and efficient check-in and check-out processes
  • Process transactions accurately and efficiently, maintaining up-to-date patient records
  • Communicate effectively with patients, addressing their concerns and needs in a professional and empathetic manner
  • Participate in marketing and sales initiatives to attract new patients and promote our services
  • Collaborate with the team to achieve sales goals and maintain a positive and productive work environment

Requirements

  • High school diploma or equivalent required; previous sales or customer service experience preferred
  • Strong communication and interpersonal skills, with the ability to work effectively in a fast-paced environment
  • Ability to lift up to 50 pounds and stand for long periods of time
  • Willingness to learn and grow, with a positive attitude and strong work ethic

Benefits

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment