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Patient Service Representative
2 months ago
We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Louis A Weiss Memorial Medical Center, LLC. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office, providing exceptional patient care and administrative support to our healthcare team.
Key Responsibilities- Front Desk Operations: Greet patients, answer phone calls, and respond to inquiries in a professional and courteous manner.
- Scheduling and Registration: Schedule appointments, register patients, and verify eligibility for services.
- Financial Transactions: Collect co-payments, process payments, and manage cash handling responsibilities.
- Administrative Support: Perform various administrative tasks, including data entry, filing, and maintaining accurate records.
- Quality Assurance: Review and audit daily batches to ensure accuracy and completeness of patient information.
- Training and Development: Train new staff members on front desk procedures and provide ongoing support and guidance.
- 2-3 years of experience in a medical office setting, preferably in a patient service representative or administrative role.
- Excellent communication and interpersonal skills, with the ability to work effectively with patients, staff, and healthcare providers.
- Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
- Proficiency in computer applications, including electronic medical records and scheduling software.
- Ability to maintain confidentiality and handle sensitive patient information with discretion.
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A competitive salary and benefits package, including medical, dental, and vision coverage.
- A generous paid time off policy, including vacation, sick leave, and holidays.
- A commitment to diversity, equity, and inclusion, with a focus on creating a welcoming and inclusive workplace culture.
