Guest Services Associate

1 month ago


Los Angeles, California, United States AEG Full time
Job Title: Guest Services Staff

AEG is seeking a highly motivated and customer-focused Guest Services Staff to join our team. As a key member of our venue operations team, you will be responsible for providing exceptional guest experiences and ensuring the safety and security of our patrons.

Key Responsibilities:
  • Provide excellent customer service to guests, responding to their inquiries and resolving any issues in a professional and courteous manner.
  • Operate coat check rooms, scanning tickets and administering wristbands as needed.
  • Monitor guest conduct and enforce venue policies and procedures to ensure a safe and secure environment.
  • Assist with seating and ADA patron services, ensuring that all guests have a positive experience.
  • Participate in emergency evacuation procedures and assist with crowd control as needed.
Requirements:
  • High school diploma or equivalent required.
  • 1-2 years of related work experience preferred.
  • Ability to work in a fast-paced environment and lift 50 pounds without assistance.
  • Positive attitude and excellent customer service skills.
Preferred Qualifications:
  • Previous experience working in events and knowledge of the music industry.
  • Availability to work nights, weekends, and holidays as needed.

AEG is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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