Guest Services Associate

11 hours ago


Los Angeles, California, United States National Health Foundation Full time
Job Title: Guest Services Associate

At National Health Foundation, we are seeking a highly motivated and compassionate Guest Services Associate to join our team. As a Guest Services Associate, you will play a vital role in providing a safe, healthy, and hospitable environment for our guests.

Responsibilities:
  • Ensure the safety and security of our recuperative care facility by conducting daily facility and equipment inspections.
  • Perform guest intake responsibilities, ensuring that all guests are greeted and provided with a detailed orientation of program guidelines.
  • Develop rapport with guests and garner guest feedback to improve our services.
  • Assist nursing, social services, and external partners with guest appointments on-site or check-ins.
  • Assist management in accurately maintaining bed availability and documentation.
  • Perform laundry, clothing requests, and mealtime duties, and in the absence of the environmental site associate, perform housekeeping services.
Requirements:
  • Minimum 2 years of caregiver experience in a healthcare or recuperative care environment.
  • Ability to perform and prioritize multiple tasks effectively and efficiently.
  • Must be able to work a schedule with five (5) eight (8) hour shifts.
  • Current BLS certification preferred, but not required.
  • Excellent oral and written communication skills.
Physical Requirements:

The duties as described will require frequent standing and walking. The employee will frequently bend/stoop, squat, reach above the shoulders, twist, and turn, kneel, and push/pull. The employee will frequently be required to lift/pull/push/move up to 50 pounds.

National Health Foundation is a non-profit organization addressing the social determinants of health using research-proven strategies. We are targeting Food Access, Housing, the Built Environment, and Education to improve the health and well-being of our community.



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