Guest Support Associate

2 weeks ago


Los Angeles, California, United States Marriott Full time
Job Summary

We are seeking a highly organized and detail-oriented Guest Support Associate to join our team at The Westin Los Angeles Airport. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out processes, and maintaining the highest level of customer satisfaction.

Key Responsibilities
  • Organize and confirm guest check-ins, check-outs, room reservations, requests, changes, and cancellations
  • Secure payment and verify billing
  • Activate and file room keys
  • Process guest requests and relay messages
  • Print contingency lists for emergency situations
  • Explain room features to guests and provide directions to property amenities and local areas of interest
  • Follow up on outstanding requests or problems from the previous day
  • Run and review daily reports and logs
  • Complete designated cashier and closing reports
  • Accept and record wake-up call requests
Requirements
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to stand, sit, or walk for extended periods
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds
What We Offer

We offer a competitive hourly rate of $26.35, as well as a range of benefits, including health care, retirement benefits, earned paid time off, and life insurance. We are an equal opportunity employer and welcome applications from diverse candidates.



  • Los Angeles, California, United States Marriott Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Guest Support Associate to join our team at The Westin Los Angeles Airport. As a key member of our Rooms & Guest Services Operations team, you will be responsible for ensuring seamless guest experiences from check-in to check-out.Key ResponsibilitiesOrganize and confirm guest check-ins,...


  • Los Angeles, California, United States Santa Barbara Museum of Natural History Full time

    Job Title: Guest Experience AssociateJoin the Santa Barbara Museum of Natural History team as a Guest Experience Associate and play a vital role in creating an exceptional experience for our visitors.About the Role:We are seeking a highly motivated and customer-focused individual to support our Guest Experience team. As a Guest Experience Associate, you will...


  • Los Angeles, California, United States National Health Foundation Full time

    Job Title: Guest Services AssociateAt National Health Foundation, we are seeking a highly motivated and compassionate Guest Services Associate to join our team. As a key member of our staff, you will play a vital role in providing exceptional care and support to our guests.Responsibilities:Ensure the safety and security of our recuperative care facility,...


  • Los Angeles, California, United States National Health Foundation Full time

    Job Title: Guest Services AssociateAt National Health Foundation, we are seeking a highly motivated and compassionate Guest Services Associate to join our team. As a Guest Services Associate, you will play a vital role in providing a safe, healthy, and hospitable environment for our guests.Responsibilities:Ensure the safety and security of our recuperative...


  • Los Angeles, California, United States Marriott Full time

    Job SummaryWe are seeking a highly motivated Guest Service Support Expert to join our team at Renaissance Los Angeles Airport Hotel. As a key member of our food and beverage operations, you will play a critical role in delivering exceptional customer experiences and ensuring the smooth operation of our restaurants and bars.Key ResponsibilitiesProvide...


  • Los Angeles, California, United States Los Angeles County Museum of Natural History Foundation Full time

    Job Title: Guest & Member Associate IWe are seeking a part-time Guest & Member Associate I to join our Guest Relations department at the Natural History Museum of Los Angeles County.Job Summary:The Guest & Member Associate I works closely with the Supervisor, Guest Relations to ensure all guests have a great visit with messaging tailored towards what...


  • Los Angeles, California, United States National Health Foundation Full time

    Job SummaryWe are seeking a dedicated Guest Services Associate to join our team at National Health Foundation. As a key member of our staff, you will be responsible for providing exceptional care and support to our guests, ensuring a safe and healthy environment that promotes dignity and respect.Key ResponsibilitiesEnsure the safety and security of our...


  • Los Angeles, California, United States National Health Foundation Full time

    Job SummaryWe are seeking a dedicated Guest Services Associate to join our team at National Health Foundation. In this role, you will be responsible for providing exceptional care and support to our guests, ensuring a safe and healthy environment that promotes dignity and respect.Key Responsibilities:Conduct daily facility and equipment inspections to...


  • Los Angeles, California, United States Zankou Chicken Full time

    Join Our Team! Compensation: Earn between $19.00 and $21.50 per hour, including tips. About Us: Zankou Chicken is a renowned, family-operated, fast-casual Mediterranean dining establishment with a growing presence across Southern California. Your Role: As a Guest Services Associate, you will be the face of our restaurant, ensuring that every guest has a...


  • Los Angeles, California, United States National Health Foundation Full time

    Job Description for Guest Services Support SpecialistCompany OverviewNational Health Foundation is a leading organization addressing the social determinants of health through innovative research-proven strategies. Our mission is to provide a safe and healthy environment for individuals in need.SalaryThe estimated annual salary for this position is between...


  • Los Angeles, California, United States Aeg Worldwide Inc Full time

    Job Title: Guest Services StaffAEG Worldwide Inc is seeking a highly motivated and customer-focused Guest Services Staff to join our team. As a key member of our venue operations team, you will be responsible for providing exceptional guest experiences and ensuring the safety and security of our patrons.Key Responsibilities:Provide top-notch customer service...

  • Sales Associate

    5 days ago


    Los Angeles, California, United States Event Network Full time

    Join Our Team as a Sales AssociateWe are seeking a highly motivated and enthusiastic Sales Associate to join our team at the La Brea Tar Pits and Museum gift shops. As a Sales Associate, you will be responsible for providing exceptional guest service and creating a memorable shopping experience for our visitors.Key Responsibilities:Provide exceptional guest...


  • Los Angeles, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Service Support Expert to join our team at Marriott International Inc. As a key member of our food and beverage operations, you will play a critical role in ensuring seamless service delivery to our guests.Key ResponsibilitiesProvide exceptional guest service by setting tables, assisting...


  • Los Angeles, California, United States Marriott Full time

    Job SummaryWe are seeking a skilled Guest Service Support Expert to join our team at Renaissance Hotels. As a key member of our food and beverage operations, you will play a vital role in delivering exceptional guest experiences.Key Responsibilities* Provide support to food and beverage operations, ensuring seamless service delivery* Assist with setting...


  • Los Angeles, California, United States Dave & Buster Full time

    Job Title: Service SupportAbout the Role:At Dave & Buster's, we're looking for a Service Support Associate to join our team. As a Service Support Associate, you will play a key role in ensuring our guests have an exceptional experience. You will be responsible for maintaining area cleanliness, providing support to our bartenders, cocktail staff, and wait...


  • Los Angeles, California, United States Marriott International Inc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Service Support Expert to join our team at Marriott International Inc. As a key member of our food and beverage operations, you will play a critical role in ensuring seamless service delivery to our guests.Key ResponsibilitiesProvide exceptional guest service by anticipating and meeting...


  • Los Angeles, California, United States AEG Full time

    Job Title: Guest Services StaffAEG is seeking a highly motivated and customer-focused Guest Services Staff to join our team. As a key member of our venue operations team, you will be responsible for providing exceptional guest experiences and ensuring the safety and security of our patrons.Key Responsibilities:Provide excellent customer service to guests,...


  • Los Angeles, California, United States AEG Full time

    Job Title: Guest Services StaffAEG is seeking a highly motivated and customer-focused Guest Services Staff to join our team. As a key member of our venue operations team, you will be responsible for providing exceptional guest experiences and ensuring the safety and security of our patrons.Key Responsibilities:Provide excellent customer service to guests,...


  • Los Angeles, California, United States The Recording Academy Full time

    About the RoleWe are seeking a highly motivated Guest Services Associate to join our team at the GRAMMY Museum in downtown Los Angeles. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our guests and visitors, while also assisting management with ticketing and retail store operations.Key...


  • Los Angeles, California, United States Avion Hospitality Full time

    Position Overview The Guest Services Representative plays a crucial role in welcoming and registering guests, ensuring exceptional service throughout their stay, and efficiently managing the guest's account upon departure. Key responsibilities include guest registration, reservation management, and providing concierge support. The role demands a commitment...