Guest Service Representative

3 weeks ago


Los Angeles, California, United States Hilton Hotels Corporation Full time

Key Responsibilities:

• Greet guests and complete the registration process
• Assist guests with check-out
• Demonstrate a thorough knowledge of hotel information
• Use up-selling techniques to promote hotel services and facilities
• Respond to guest inquiries and resolve issues

About the Role:

As a Guest Service Agent at Hilton Hotels Corporation, you will be responsible for providing exceptional guest experiences. You will be the first point of contact for guests, handling check-in and check-out, and ensuring that their stay is comfortable and enjoyable. You will also be responsible for promoting hotel services and facilities, and responding to guest inquiries and resolving issues in a timely and professional manner.



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