Head of Catering Sales and Event Management

2 weeks ago

New York, New York, United States Cliff House Maine Full time

Director of Event Sales + Planning

Position Overview: We are in search of a skilled and proactive Director of Catering Sales and Planning to spearhead our event initiatives and enhance sales performance. The successful candidate will manage all facets of catering sales, from the initial engagement with clients to the successful execution of events, ensuring meticulous planning and outstanding guest satisfaction.

Key Responsibilities:

  • Formulate and execute robust sales strategies aimed at meeting revenue goals and broadening market reach.
  • Provide leadership and mentorship to the catering sales team, ensuring that objectives are met through effective training and motivation.
  • Work collaboratively with the Special Events Chef, Banquet Director, culinary, and operations teams to innovate and develop enticing menus; guarantee a seamless transition from sales to planning to execution.
  • Oversee budgeting and forecasting activities for the catering and banquets division to maximize financial outcomes.
  • Establish efficient systems for event planning, communication, and client relationship management.
  • Manage billing processes to ensure accuracy and efficiency, and ensure complete execution of contracts and agreements.
  • Guarantee timely and compliant responses in accordance with contractual obligations.
  • Coordinate essential information with the operations team, including front services, valet, restaurants, and sales teams, to deliver a flawless experience.
  • Lead BEO meetings for internal teams to ensure comprehensive communication and alignment of expectations.
  • Supervise a team of 3.

Qualifications:

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field (Master's degree preferred).
  • Demonstrated experience in catering sales and event planning, with at least 5 years in a leadership role.
  • Exceptional leadership and team-building capabilities, with a proven history of inspiring and developing a high-performing team.
  • Outstanding communication, negotiation, and interpersonal skills.
  • Strategic thinker with the capacity to analyze market trends and devise effective sales strategies.
  • Detail-oriented and organized, adept at managing multiple projects concurrently.
  • Proficiency in Salesforce/Delphi CRM systems.
  • Willingness to work flexible hours, including evenings and weekends, to oversee events as necessary.
  • Certification in event planning or hospitality management is advantageous.

Employees are expected to meet performance standards for this role and adhere to the policies, rules, and procedures of the organization, including those outlined in the Employee Handbook or communicated otherwise. This job description is intended to convey the general nature and responsibilities of the position. Duties may change, be modified, or added as deemed necessary by the organization. Employees are required to comply with supervisory instructions and perform other job duties, responsibilities, and assignments as requested by supervisors, managers, or other officials.

We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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