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Event Catering Coordinator
2 months ago
The Event Catering Coordinator at Relish Catering + Hospitality plays a pivotal role in overseeing the sales and event organization processes associated with the acquisition, planning, and execution of Off-Premise Catering Events. This position reports directly to the Sales Director and collaborates closely with the culinary and operations teams.
Key Responsibilities:
SALES AND EVENT MANAGEMENT
- Manage incoming inquiries, develop tailored proposals, and design menus and events while overseeing financial aspects.
- Collaborate with both new and existing clients to ensure the successful execution of their events.
- Guide clients through the entire event planning process, coordinating with team members and external vendors to fulfill the client’s vision and contractual obligations.
- Conduct site visits and venue assessments as needed.
- Utilize existing client relationships to enhance sales opportunities and foster new business.
- Identify and pursue new venue partnerships to expand catering options.
- Engage in networking activities to promote Relish Catering + Hospitality.
OPERATIONS MANAGEMENT
- Approach the role with an ownership mindset, continuously seeking improvements in financial performance and guest satisfaction.
- Train onsite staff to adopt a similar ownership mentality.
- Ensure food and beverage service is appealing and operates smoothly on a daily basis.
- Design catering menus that effectively meet client requirements.
- Create visually engaging menu and event designs that align with the overall event concept.
- Prepare clear and accurate Event Orders (EOs) for staff reference.
- Ensure timely updates and modifications to Banquet Event Orders (BEOs).
- Coordinate with kitchen staff and event managers to guarantee thorough preparation and training for events.
- Oversee rental orders and any additional vendor requirements for event execution.
- Ensure timely collection of deposits and payments.
- Focus on fostering team morale and pride.
- Collaborate with the Operations VP to implement training systems and standard operating procedures.
- Participate in weekly meetings to review BEOs, sales management, and company updates.
TRAINING AND DEVELOPMENT
- Work with the Operations VP to establish standard operating procedures for daily services and kitchen maintenance.
- Conduct regular meetings with onsite and kitchen teams to ensure clear communication and expectations.
- Recruit and train new staff as necessary.
- Mentor existing staff for continuous improvement.
TECHNOLOGICAL UTILIZATION
- Employ client tracking and sales management software to streamline operations.
- Utilize technology for lead generation and follow-up processes.
CULTURE AND VALUES
- Embrace the core values of Relish, focusing on quality service, community engagement, and innovation.
- Develop practices that promote the company’s mission and culture among all staff members.
QUALIFICATIONS
- A Bachelor’s degree is preferred.
- At least three years of experience in event planning, catering, or hospitality.
- Proficiency in catering software and databases.
- Experience in a detailed food and beverage environment.
ESSENTIAL SKILLS
- Strong knowledge of Microsoft Office Suite.
- Excellent communication skills, both written and verbal.
- Outgoing personality with the ability to engage with clients effectively.
- Ability to work in a dynamic environment, including physical demands such as lifting and standing for extended periods.
Relish Catering + Hospitality is an equal opportunity employer.
