IT Operations Leader

2 weeks ago


Goshen, Indiana, United States Leidos Full time

The Leidos Digital Modernization sector presents an exciting opportunity for an IT Operations Leader interested in enhancing the AFNCR IT Services program.

Unleash Your Potential

At Leidos, we are committed to delivering innovative solutions through the dedication of our diverse and talented workforce, focused on our customer's success. We empower our teams, contribute to our communities, and prioritize sustainable operations.

Our core values guide our business practices, ensuring we do the right thing for our customers, our employees, and our community.

About the Role

The Digital Modernization Sector is dedicated to providing performance-driven IT services and repeatable solutions. This includes leveraging cloud-factory capabilities and aaS (as a Service) models, as well as integrating commercial products to facilitate a comprehensive digital engineering approach to IT transformation.

Our team tackles some of the most challenging security trials for clients with critical missions.

Key Responsibilities

  • Deliver solutions to significant incidents impacting IT services across various production and functional work centers.
  • Lead Major Incident Response actions across regional and functional teams, from the early identification of network alerts to incident management, ensuring strategic communication with stakeholders.
  • Coordinate efforts between multiple Squadrons and external service providers.
  • Manage network changes through authorized service interruptions, capturing pre and post-change network conditions to validate success.
  • Oversee a team of four members tasked with monitoring the network and identifying anomalies using critical thinking and technical expertise.
  • Utilize strong communication skills to effectively brief senior leadership on the status of major incidents affecting the AFNCR customer base.
  • Develop and maintain relationships with technology vendors and mission partners.

Qualifications

While qualifications may vary, candidates typically require:

  • A Bachelor's degree with 8+ years of relevant experience, or a Master's degree with 6+ years of relevant experience. Additional years of experience, certifications, or specific Air Force IT systems experience may be accepted in lieu of a degree.
  • Experience operating Air Force IT systems and services.
  • Familiarity with DoD and Air Force standards, policies, and enterprise solutions.
  • Experience in complex, multi-site DoD enterprise IT environments comparable to the AFNCR enterprise.
  • A current DoD Secret Clearance.

Preferred Qualifications

  • Master's Degree in a technology-related field.
  • CompTIA Security+ or CISSP certification.

Compensation

The pay range for this position is $87,000 to $157,450. This range serves as a general guideline and is not a guarantee of compensation. Various factors are considered in extending an offer, including job responsibilities, education, experience, skills, and internal equity.



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