Automotive Collision Repair Shop Leader
2 weeks ago
Potential Earnings: $85,000 - $110,000
As the Collision Repair Shop Leader, you will play a pivotal role in driving business growth through collaboration with insurance adjusters, clients, and various other channels to meet targeted sales objectives. The Collision Repair Shop Leader will oversee the daily operations of body shop personnel, ensuring that repair tasks are completed efficiently while adhering to DARCARS' high-quality standards.
Your responsibilities will include:
- Enhancing sales performance, overall gross profit margins, net profit, and employee retention rates.
- Setting clear expectations, communicating objectives, and formulating action plans to improve business outcomes.
- Building and maintaining strong relationships with insurance adjusters.
- Overseeing parts department orders to guarantee timely availability of necessary components.
- Tracking the progress and completion of vehicle repairs, ensuring compliance with safety and repair protocols.
- Recruiting, training, motivating, and evaluating the performance of all body shop staff.
- Fostering a collaborative environment and ensuring effective communication among technicians, estimators, body shop personnel, and regional management.
- Continuously enhancing the skill set of all team members through training initiatives and hands-on mentorship.
- Ensuring departmental safety in accordance with relevant regulations and procedures for associates, customers, vendors, and visitors.
- Completing required training to comply with federal, state, and local regulations, including hazardous waste management and OSHA standards.
- Establishing and nurturing positive relationships with customers to promote repeat and referral business.
- Addressing customer inquiries and concerns promptly and in line with company policies.
- Delivering high-quality repair services consistently.
- Maintaining necessary manufacturer and ICAR certifications for the shop.
- Staying updated on emerging technologies to enhance operational efficiency.
- A proven history of effective leadership and management.
- Strong interpersonal and communication abilities.
- A minimum of 5-8 years of experience in automotive collision repair.
- At least 3 years of experience managing a body shop is preferred.
- Familiarity with CCC One and Reynolds Ignite is advantageous.
- Proficiency in Microsoft Office applications.
- A degree in automotive technology, collision repair, or equivalent military experience is a plus.
- Must be at least eighteen years old.
- A valid Driver's License is required.
- Ability to pass a pre-employment background screening.
- Insurance coverage: medical, vision, dental.
- Short-term and long-term disability plans.
- Life insurance.
- 401(k) retirement plan.
- Paid holidays and PTO.
- Employee discounts on vehicle purchases, parts, and service repairs.
- Opportunities to participate in community service initiatives.
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