Southeast Operations Executive

2 weeks ago

Atlanta, Georgia, United States Velociti Services Full time

Position Overview:

As the Director of Regional Operations at Velociti Services, you will hold comprehensive P&L responsibility for the Southeast Region. Your role will encompass overseeing all operational services within the designated area, ensuring that the Operations teams deliver consistent, professional, and high-quality service to clients.

Your representation of Velociti Services will be pivotal in establishing our organization as a premier service provider, with a strong emphasis on safety and adherence to compliance policies, standards, and procedures set forth by Velociti Services, our clients, and regulatory authorities.

Key Responsibilities:

  • Collaborate with Sales, Finance, and People & Culture leaders to adopt a comprehensive approach to managing team performance.
  • Identify opportunities to enhance services offered to clients while recognizing the advantages of transitioning accounts to related divisions.
  • Formulate and implement sales strategies aimed at achieving the company's revenue objectives.
  • Conduct market analysis to uncover new opportunities and assess competitive landscapes.
  • Maintain accurate sales forecasts and provide regular performance reports to the executive team.
  • Devise strategies that foster regional success, aligning local initiatives with the overarching goals of Velociti Services.
  • Administer quality and performance systems, processes, and plans throughout the organization.
  • Build and sustain professional relationships with all clients, ensuring an active client visitation program.
  • Engage in weekly senior management meetings to discuss key business initiatives, compliance, financial updates, and operational performance.
  • Facilitate monthly and quarterly performance reviews for the organization and external clients.
  • Network with potential clients, offering solutions to their challenges.
  • Assist in developing proposals and pricing in response to customer RFPs.
  • Participate in presentations regarding sales and operational performance to clients.
  • Analyze financial reports and legal documents effectively.
  • Uphold a culture of compliance with all safety, security, and quality standards.
  • Address common inquiries or complaints from clients and regulatory agencies.
  • Perform additional duties as assigned.

Required Skills & Qualifications:

  • Bachelor's Degree required; MBA preferred.
  • Demonstrated success in market growth (include growth achievements in your resume).
  • Minimum of 5 years of operational leadership and/or sales experience in a facilities service environment.
  • Proficient in Microsoft Office applications, including Outlook, Excel, and Word.
  • Leadership capabilities that inspire a decentralized team to deliver exceptional service and generate strong profits.
  • Experience in implementing scalable processes and organizational structures.
  • Proven history of consistently exceeding sales targets.
  • Familiarity with human resources policies and procedures.
  • Willingness to travel locally and internationally as required.
  • Highly motivated with the ability to adapt in a team-oriented environment.
  • Ability to perform well under pressure and meet tight deadlines.
  • Demonstrated accountability and reliability in all responsibilities.

Velociti Services is committed to providing equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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