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Regional Director of Operations

2 months ago

Atlanta, Georgia, United States Velociti Full time
About the Role

We are seeking a highly experienced and results-driven Regional Director of Operations to lead our Southeast Territory team. As a key member of our leadership team, you will be responsible for driving sales growth, improving operational efficiency, and delivering exceptional customer service.

Key Responsibilities
  • Leadership and Strategy
    • Develop and execute sales strategies to achieve revenue goals
    • Partner with Sales, Finance, and P&C leaders to maintain a holistic approach to managing team performance
  • Customer Engagement
    • Develop and maintain strong relationships with customers to drive sales growth and customer satisfaction
    • Identify opportunities to increase services provided to customers and transition accounts to adjacent divisions
  • Operational Excellence
    • Administer and implement quality and performance systems, programs, processes, procedures, and plans throughout the organization
    • Develop and maintain accurate sales forecasts and provide regular reports to the executive team on sales performance
  • Team Management
    • Lead and motivate a decentralized team to deliver stellar service to customers and produce strong profits for the organization
    • Develop and implement scalable processes and org structures to drive business growth
Requirements
  • Education
    • Bachelor's Degree; MBA Degree preferred
  • Experience
    • 5+ years of operational leadership and/or sales experience in a facilities service environment
  • Skills
    • Proven track record of growing a market and exceeding sales objectives
    • Leadership skills to inspire a team toward a common goal
    • Working knowledge of human resources policies and procedures
    • Ability to work under pressure and meet tight deadlines
Physical Requirements

The successful candidate must be able to:

  • Lift boxes and packages weighing up to 60 pounds
  • Lift, bend, squat, and stretch to move boxes, parcels, and shipments
  • Climb small to medium flights of stairs multiple times a day
  • Stand for extended periods of time
  • Work in extreme weather conditions and hazardous environments