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Administrative Coordinator

2 months ago

Union, New Jersey, United States Interstate Air Conditioning & Heating Full time
Position Overview:

Company Background:

Interstate Air Conditioning & Heating stands as a prominent entity in the Commercial HVAC sector, serving the New York & New Jersey regions. Our team comprises skilled technicians and dedicated professionals committed to delivering exceptional service to our clientele.

Role Overview:

The office administrator is integral to maintaining efficient operations by offering essential support to the service manager and field technicians. The ideal candidate will excel in multitasking and possess outstanding communication abilities.

Key Responsibilities:

  • Professionally manage incoming calls with efficiency.
  • Exhibit comprehensive knowledge of company services to independently address inquiries.
  • Ensure clear and effective communication, accurately relaying messages.
  • Organize service appointments and obtain pricing for necessary parts.
  • Facilitate seamless communication between office staff and field technicians.
  • Oversee technician schedules and provide relevant information.
  • Guarantee customer satisfaction through prompt communication and coordination.
  • Perform additional duties as assigned.

Qualifications:

  • Associate's Degree or higher.
  • Proficient in MS Word and Excel.
  • Detail-oriented with a strong commitment to accuracy.
  • Able to work effectively under deadlines.
  • Strong verbal and written communication skills.
  • Excellent organizational and analytical skills.
  • A collaborative team player with a proactive mindset.

Benefits Offered:

  • Competitive salary structure.
  • Performance-based incentives.
  • Comprehensive training programs.
  • Paid Time Off (PTO).
  • Medical benefits package.
  • 401K retirement plan.