Senior State Financial Accountant

2 weeks ago


Dover, Delaware, United States State of Delaware Department of Finance Full time

State of Delaware

Department of Finance

Comprehensive Role in Financial Services

Division of Accounting

Position Overview:

The State Accountant III plays a crucial role in delivering high-quality customer support to users of the First State Financial (FSF) system across the state. This position involves managing inquiries through phone and email communications, ensuring a prompt and effective response to user needs.

Key Responsibilities:

  • Log and track service desk tickets related to user inquiries, password resets, and processing issues.
  • Resolve issues directly or escalate them to the relevant subject matter experts.
  • Acquire comprehensive knowledge of all 13 FSF Modules through training.
  • Maintain and update training schedules and completion records to comply with FSF security protocols.

Compensation:

Annual Salary Range: $55,182.00 (Minimum) - $68,978.00 (Mid)

Benefits:

  • 37.5 hours work week
  • Medical, dental, and life insurance
  • 10 paid holidays
  • 15 vacation and sick leave days
  • Pre-tax spending accounts
  • Employee participation in Deferred Compensation plan
  • Pension plan

Note: Direct deposit of paychecks is mandatory for all new employees.

The State of Delaware is an AA/EEO Employer



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