Senior State Financial Accountant
2 weeks ago
State of Delaware
Department of Finance
Comprehensive Role in Financial Services
Division of Accounting
Position Overview:
The State Accountant III plays a crucial role in delivering high-quality customer support to users of the First State Financial (FSF) system across the state. This position involves managing inquiries through phone and email communications, ensuring a prompt and effective response to user needs.
Key Responsibilities:
- Log and track service desk tickets related to user inquiries, password resets, and processing issues.
- Resolve issues directly or escalate them to the relevant subject matter experts.
- Acquire comprehensive knowledge of all 13 FSF Modules through training.
- Maintain and update training schedules and completion records to comply with FSF security protocols.
Compensation:
Annual Salary Range: $55,182.00 (Minimum) - $68,978.00 (Mid)
Benefits:
- 37.5 hours work week
- Medical, dental, and life insurance
- 10 paid holidays
- 15 vacation and sick leave days
- Pre-tax spending accounts
- Employee participation in Deferred Compensation plan
- Pension plan
Note: Direct deposit of paychecks is mandatory for all new employees.
The State of Delaware is an AA/EEO Employer
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