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Student Accounts Coordinator
2 months ago
We are seeking a highly skilled and detail-oriented Financial Services Specialist to join our team at Delaware State University. As a key member of our financial operations team, you will be responsible for maintaining student ledgers, coordinating financial transactions, and providing exceptional customer service to students, parents, and university constituents.
Key Responsibilities- Student Ledger Management: Maintain accurate and up-to-date student ledgers, ensuring timely posting of charges and payments.
- Financial Transaction Coordination: Coordinate with students, parents, and university departments to resolve financial issues and ensure accurate and timely posting of transactions.
- Customer Service: Provide exceptional customer service to students, parents, and university constituents, responding to inquiries and resolving issues in a timely and professional manner.
- Financial Reporting: Generate and analyze financial reports to identify trends and areas for improvement, ensuring compliance with university and regulatory requirements.
- Accounting and Reconciliation: Perform accounting and reconciliation procedures to ensure accurate and timely posting of transactions to the general ledger.
- Education: Bachelor's degree from an accredited institution or equivalent experience in higher education student accounting, accounting, and related activities.
- Skills: Proficient in Microsoft Office Suite, with experience in Ellucian's Banner Student Account Receivables and Billing system preferred.
- Abilities: Excellent communication, organizational, and problem-solving skills, with the ability to work in a fast-paced environment and meet deadlines.
Delaware State University is an equal opportunity employer committed to fostering a diverse and inclusive academic global community. We offer a complete benefits package to full-time employees, including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.
