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Senior State Financial Analyst
2 months ago
State of Delaware
Department of Finance
Empower Your Career
Division of Accounting
Position Overview
The State Accountant III role is designed to deliver exceptional customer support to users of the First State Financial (FSF) system across the state. This position involves managing inquiries through phone and email, ensuring that all service desk tickets are accurately logged for user requests, password resets, and any issues related to system or document processing.
Key Responsibilities:
- Resolve or escalate service desk tickets to the relevant subject matter experts.
- Gain proficiency in all 13 FSF Modules through comprehensive training.
- Maintain training schedules and completion records to uphold FSF security standards.
Compensation:
Annual Salary Range: $55,182.00 (Minimum) - $68,978.00 (Mid)
Benefits:
- 37.5 hours work week
- Medical, dental, and life insurance
- 10 paid holidays
- 15 vacation and sick leave days
- Pre-tax spending accounts
- Employee participation in Deferred Compensation plan
- Pension plan
Application Process:
For detailed information regarding application procedures and job requirements, please refer to the official job posting. It is essential to complete the online state application to be considered for this position.
Note: Direct deposit of paychecks will be a mandatory condition of employment for all new hires.
The State of Delaware is an AA/EEO Employer