Restaurant Operations Manager

2 weeks ago


Maple Shade, New Jersey, United States Papa John's Full time

Join our team at Papa John's as a Restaurant Operations Manager


In this pivotal role, you will oversee all aspects of restaurant operations to guarantee exceptional product quality and customer satisfaction, ultimately driving profitability.

Your leadership will be essential in making informed decisions, fostering a sense of pride and accountability among team members, and ensuring adherence to company policies and local regulations.


Key Responsibilities:

  • Deliver outstanding products by cultivating a culture of excellence within the team
  • Respond to customer inquiries and concerns in a timely and professional manner
  • Recruit, train, and develop a customer-centric team, maintaining optimal staffing levels and setting clear performance expectations
  • Mentor and guide team members to foster a quality-driven environment
  • Oversee sales and profit objectives, manage inventory levels, and implement marketing initiatives
  • Ensure the restaurant is well-maintained, properly equipped, and compliant with safety standards at all times

Essential Qualifications:

  • High School diploma or GED is required
  • Serv-Safe/Local or State Food Service Certification is preferred
  • A minimum of two years of experience in restaurant management or supervisory roles is preferred
  • Valid driver's license, proof of insurance, and a reliable vehicle are necessary

Desired Skills:

  • Proficient in cash management
  • Strong communication abilities
  • Excellent planning and organizational skills

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