Assistant Manager
4 days ago
We are seeking a highly skilled and experienced Assistant Manager to join our team at The Salvation Army. As a key member of our store management team, you will be responsible for supervising store employees, managing day-to-day operations, and ensuring exceptional customer service.
Key Responsibilities- Supervise and Train Store Employees: Provide coaching, training, and development to store employees to ensure they have the skills and knowledge needed to provide excellent customer service.
- Manage Day-to-Day Operations: Assume responsibility for all day-to-day operations in the absence of the Store Manager, including coordinating shift changes and team meetings.
- Ensure Customer Satisfaction: Maintain good customer relations, resolve complaints, and ensure service is quick and efficient.
- Process Paperwork and Manage Inventory: Complete all tasks assigned by the Store Manager, including processing paperwork, managing inventory, and maintaining adequate change for each day.
- Maintain Store Standards: Ensure store merchandising standards are maintained, adequate inventories are on hand, and the store is clean, neat, and organized.
- Implement Loss Prevention Measures: Implement appropriate loss prevention measures to protect customers, employees, property, and building.
To be successful in this role, you will need:
- Excellent leadership and communication skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Ability to maintain confidentiality and handle sensitive information
- High school diploma or equivalent required; degree in business or related field preferred
The Salvation Army is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees and applicants.
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