Client Support Specialist

2 weeks ago


Bethesda, Maryland, United States Port Cares Full time

Client Support Specialist

at Port Cares

Position Type: Full-time

Salary: Competitive

Job Overview

Port Cares is a leading organization dedicated to community support and service. We are currently seeking a motivated and enthusiastic individual to join our team as a Client Support Specialist. This role is essential in ensuring our clients receive the highest level of service and support.

Key Responsibilities:

  • Manage incoming communications from clients through various channels.
  • Provide information about services and assist clients with inquiries.
  • Perform data entry and maintain accurate records.
  • Coordinate daily schedules and ensure efficient operations.
  • Address client concerns and resolve issues in accordance with organizational policies.
  • Collaborate with team members to enhance service delivery.
  • Update client information in the database as necessary.
  • Complete additional tasks as assigned.

Qualifications:

  • Strong organizational skills and attention to detail.
  • Excellent verbal communication abilities.
  • Friendly and approachable demeanor.
  • Commitment to teamwork and reliability.

Work Environment:

This position involves a dynamic work environment with a focus on client interaction. The ideal candidate will thrive in a fast-paced setting and enjoy the challenges that come with providing exceptional support.

About Port Cares:

Port Cares is committed to making a positive impact in the community by offering comprehensive support services. We pride ourselves on our dedication to client satisfaction and our collaborative approach to service delivery.



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