Dental Office Coordinator
4 weeks ago
Job Summary
Main Street Children's Dentistry and Orthodontics is seeking a highly skilled and customer-focused Dental Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient service, managing schedules, and ensuring seamless communication between patients, staff, and insurance providers.
Key Responsibilities
- Provide warm and welcoming greetings to patients and visitors, ensuring a positive first impression of our practice.
- Manage patient schedules, appointments, and waitlists with accuracy and efficiency.
- Respond to patient inquiries and concerns in a timely and professional manner, adhering to our practice's policies and procedures.
- Answer and direct phone calls, ensuring prompt and courteous communication with patients and staff.
- Process patient payments, maintain accurate records, and ensure compliance with insurance regulations.
- Collaborate with dental staff to ensure smooth patient flow and efficient treatment delivery.
- Stay up-to-date with practice policies, procedures, and insurance requirements to provide exceptional patient care.
Requirements
- 1+ year of experience working as a Receptionist in a dental office.
- Exceptional customer service skills, with a focus on patient satisfaction and loyalty.
- Strong communication and interpersonal skills, with the ability to work effectively with patients, staff, and insurance providers.
- Bilingual (Spanish/English) required.
What We Offer
Main Street Children's Dentistry and Orthodontics is committed to providing a supportive and dynamic work environment, with opportunities for growth and development. We offer competitive compensation, comprehensive benefits, and a collaborative team atmosphere.
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