Medical Office Coordinator

4 weeks ago


Aventura, Florida, United States Marisa Potter MD PA Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Marisa Potter MD PA. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  • Accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts
  • Maintain patient flow and provide positive patient interactions
  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
  • Register patients, update patient records, verify insurance accurately and timely, and check patients out
  • Determine, collect, and process patient payments and address collection and billing issues
  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
  • Balance daily patient charges (cash, check, credit cards) against system reports
  • Complete closing procedures by preparing closing documentation and submitting required reports
  • Complete cash control procedures and secure financial assets
  • Maintain complete and accurate documentation
  • Assist with medical assistant responsibilities when needed
  • Room patients, assist physician with procedures
  • Wear proper Personal Protective Equipment (PPE)
  • Sanitize and clean waiting room and exam rooms

Requirements:

  • High School level education
  • Type 40 wpm
  • Proficiency in Word is required
  • Excellent organizational, verbal, and written communication skills
  • Positive attitude with superb customer service skills


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