Medical Office Coordinator
4 weeks ago
We are seeking a highly organized and detail-oriented Medical Receptionist to join our team at Marisa Potter MD PA. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts
- Maintain patient flow and provide positive patient interactions
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Assist with medical assistant responsibilities when needed
- Room patients, assist physician with procedures
- Wear proper Personal Protective Equipment (PPE)
- Sanitize and clean waiting room and exam rooms
Requirements:
- High School level education
- Type 40 wpm
- Proficiency in Word is required
- Excellent organizational, verbal, and written communication skills
- Positive attitude with superb customer service skills
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