Vice President of Operations
2 weeks ago
Position Overview: The Vice President of Operations for a Real Estate Investment Firm will be responsible for the comprehensive management of daily functions across a diverse portfolio of Class A and B residential properties, including both market-rate and subsidized rentals, spanning multiple regions.
Key Responsibilities:
- Lead and supervise all operational aspects of the properties, ensuring that property staff receive thorough training and support.
- Analyze financial performance by reviewing operating budgets, monthly financial statements, weekly progress reports, and other critical performance metrics.
- Ensure compliance with lease agreements during resident activities such as move-ins, move-outs, and renewals.
- Foster positive resident relations by addressing service requests and inquiries in a professional manner.
- Maintain high living standards for all residents by ensuring properties are in excellent condition.
- Advocate for effective property management practices while providing ongoing support to property teams.
- Perform Property Manager duties as necessary based on operational needs.
- Collaborate with senior management to formulate company policies and long-term strategic objectives.
- Oversee marketing and leasing initiatives to maximize occupancy and revenue.
- Manage negotiations for service contracts and implement strategies for purchasing and expense management.
- Recruit, hire, and train new employees, addressing any personnel issues with the support of Human Resources.
- Supervise capital improvement projects, implementing significant enhancements to the property portfolio.
- Work closely with Finance, HR, and IT departments to introduce new processes and technological solutions.
Qualifications:
- 7-10 years of executive-level experience in residential property management.
- Proven expertise in financial oversight, project management, leasing, and maintenance operations.
- A Bachelor's degree is required; a Master's degree in Business, Finance, Management, or a related field is preferred.
- Willingness to travel 30-50% of the time as necessary.
- Strong technological proficiency and experience in implementing effective processes and software solutions.
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