Customer Service Ambassador
3 days ago
At Castle Subaru, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our sales and service department, you will be responsible for delivering exceptional customer experiences and driving business growth.
Key Responsibilities:
• Respond to customer inquiries and provide timely follow-up on sales and service appointments
• Utilize CRM tracking system to manage customer interactions and sales leads
• Collaborate with sales and service teams to ensure seamless customer experiences
• Develop and maintain strong relationships with customers, sales teams, and dealership management
Requirements:
• Minimum one year of experience in a customer-facing role, preferably in the automotive industry
• Excellent communication and interpersonal skills
• Strong problem-solving and conflict resolution skills
• Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer:
• Competitive salary and benefits package
• Opportunities for career advancement and professional growth
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance
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