Reception and Administrative Support Specialist
1 week ago
Remax Allegiance is a prominent real estate brokerage with a strong presence in the DC and VA regions. We are currently seeking a dedicated individual to oversee our front desk operations.
Position Summary
This full-time role involves managing the front desk from 9 am to 5 pm, Monday through Friday. The successful candidate will be responsible for a variety of tasks that ensure smooth office operations.
Key Responsibilities
The front desk operations encompass a range of duties, including but not limited to:
- Managing a multi-line switchboard
- Handling the distribution of mail, packages, and faxes
- Informing clients about incoming communications
The candidate will also receive training on various office-related functions, which include:
- Data entry into our accounting system
- Processing checks for bank deposits
- Reviewing documentation to confirm completeness of contracts and listings
- Communicating with relevant parties regarding any missing documents
- Collecting necessary signatures when required
- Performing additional tasks as assigned
Qualifications
The ideal candidate will possess:
- A minimum of 2 years of experience in front desk management, along with some background in accounting and data entry
- Exceptional organizational skills and meticulous attention to detail
- Strong customer service and interpersonal abilities, with a talent for building rapport with diverse personalities
- Creative thinking and vision
- Proficiency in using Internet applications
- Fluency in English, both spoken and written, to provide excellent support to staff and clients
- Computer literacy, particularly in Microsoft Office applications such as Word, Excel, and Outlook
- Sound judgment and the ability to independently resolve issues with minimal supervision
- The capability to manage multiple tasks and thrive under pressure to meet deadlines
- Excellent communication skills and a professional phone demeanor
- The ability to handle confidential information responsibly
- A reliable mode of transportation
- A commitment to fostering a positive work environment and contributing to process improvements
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