Administrative Technology Support Specialist
4 days ago
Vets Hired is seeking an experienced Administrative Technology Support Specialist to join our team. As a key member of our IT department, you will provide critical support to our operations and administration functions.
Key Responsibilities- IT Operations and Administration: Assist in the day-to-day operations and administration of our organizational IT functions, ensuring seamless support for our staff.
- Troubleshooting and Support: Troubleshoot and evaluate computer problems experienced by end-users, providing timely and effective solutions.
- Teleconferencing Support: Provide audio/video teleconferencing support to facilitate remote meetings and collaborations.
- Escalation and Liaison: Escalate unresolved queries to the next level of support and liaise with DISA Joint Service Provider team members for IT issues and requirements.
- IT Requirements and Refresh: Work with management staff and other users to determine life cycle refresh requirements of existing systems, defining, analyzing, and researching organizational IT requirements.
To be successful in this role, you will need:
- Excellent technical skills and knowledge of IT operations and administration.
- Strong problem-solving and analytical skills to troubleshoot complex IT issues.
- Effective communication and interpersonal skills to work with staff and external partners.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
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