Healthcare Reception Specialist
1 week ago
As a Healthcare Reception Specialist at Pediatric Associates of Alexandria, you will serve as the welcoming presence for patients and visitors, ensuring a tidy practice environment while managing various administrative responsibilities to enhance the patient experience.
Key Responsibilities:- Open and close the office, confirming all equipment is operational and secure.
- Maintain an orderly and clean waiting area throughout your shift.
- Handle incoming phone calls, take messages, and assist with patient check-in and check-out processes.
- Accurately update patient records and verify insurance information.
- Oversee appointment scheduling and efficiently manage patient payments.
- Document necessary information and keep your workspace organized.
- Work collaboratively with colleagues and supervisors to complete assigned tasks.
- High school diploma or GED (Associate degree preferred).
- Minimum of 1 year of experience in a medical or administrative capacity.
- Familiarity with ECW software is advantageous.
- Ability to manage multiple tasks in a dynamic environment.
- Strong organizational, problem-solving, and customer service abilities.
- Proficient in Microsoft Office and communication tools.
- Excellent interpersonal skills with the ability to work independently or as part of a team.
- Monday – Friday: 1:20 pm onwards (closing).
- Weekend rotations after completing orientation.
Pediatric Associates of Alexandria operates outpatient pediatric offices in Fairfax County and Arlington, dedicated to delivering quality care to children from diverse backgrounds in a fast-paced setting. We offer competitive compensation, 401(k) matching, healthcare benefits, paid time off, tuition reimbursement, and more.
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