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Administrative Support Specialist

2 months ago

Alexandria, Virginia, United States 5 Stars Home Care LLC Full time
Job Description

5 Stars Home Care LLC is a dedicated home care agency seeking an Office Assistant to facilitate the daily administrative functions of our organization. The ideal candidate should be diligent, motivated, and capable of managing various office responsibilities efficiently.

The Office Assistant is essential in ensuring smooth operations, contributing to the delivery of high-quality services to our clients and staff. This role is perfect for individuals who are passionate about office management and eager to develop new skills while supporting others.

Key Responsibilities:

  • Oversee daily administrative tasks to ensure operational efficiency.
  • Maintain professionalism while fostering relationships with clients and staff.
  • Answer phone calls and emails promptly and courteously.
  • Coordinate and schedule appointments for recruitment.
  • Assist in identifying and hiring qualified caregivers.
  • Keep employee records current and notify them of upcoming certifications.
  • Manage scheduling through the MYEVV platform and ensure aides are clocked in.
  • Communicate with insurance providers to gather necessary authorization information.
  • Stay informed about client needs and communicate with the Director and Nurse regarding assessments.
  • Utilize Microsoft Office tools, particularly Excel, to maintain employee and client databases.

Qualifications:

  • Exceptional attention to detail and organizational skills.
  • Proficient in Microsoft Word and Excel.
  • Ability to adapt to changing daily responsibilities.
  • Strong problem-solving and time management abilities.
  • Experience in office management is preferred.
  • High school diploma or equivalent.
  • Strong written and verbal communication skills.