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Customer Service Representative

2 months ago

Muskegon, Michigan, United States Walgreens Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Walgreens. As a Customer Service Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Engage with customers, respond to their needs, and resolve any issues in a timely and professional manner.
  • Cash Handling: Operate a cash register, process transactions, and handle customer payments.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas.
  • Inventory Management: Assist with receiving, stocking, and rotating merchandise to ensure accurate inventory levels.
  • Team Collaboration: Work collaboratively with other team members to achieve sales goals, resolve customer issues, and maintain a positive store environment.
Requirements
  • Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.
  • Problem-Solving Skills: Ability to resolve customer complaints and issues in a professional and courteous manner.
  • Teamwork: Willingness to work collaboratively with other team members to achieve sales goals and maintain a positive store environment.
  • Adaptability: Ability to adapt to changing situations, including unexpected customer needs and store requirements.
Preferred Qualifications
  • Previous Retail Experience: Previous experience in a retail environment, preferably in a customer-facing role.
  • Customer Service Skills: Excellent customer service skills, with the ability to respond to customer needs and resolve issues in a timely and professional manner.