Operations Strategy Specialist

2 weeks ago

New York, New York, United States Traba Full time
Job Overview

At Traba, our goal is to enable businesses and workers to achieve their utmost productivity and potential. As a pioneering technology firm, we are transforming the staffing landscape through a platform that links light industrial enterprises with dependable talent, while offering workers flexible and rewarding opportunities. This connection fosters enhanced productivity, earning potential, and growth pathways. We are proud to be supported by leading investors, including Founders Fund, Khosla Ventures, and General Catalyst.

We are in search of a dynamic and entrepreneurial individual to oversee our dual-sided labor marketplace in one of our operational areas. You will play a crucial role within our Market Operations team.

As an Operations Strategy Specialist on our Worker Team, you will collaborate closely with both our clients and workforce. You will take on various responsibilities to ensure the success of your market in terms of expansion, marketplace vitality, and profitability. Additionally, you will serve as a vital cross-functional partner to numerous teams essential for the effective execution of your strategies, including Sales, Central Operations, Technology, Product Development, Marketing, and more.

Key Responsibilities:

  • Drive Operational Excellence: Become the primary authority on Traba's daily operations, ensuring seamless functionality while consistently seeking opportunities to improve efficiency and effectiveness.
  • Develop Strategic Initiatives: Envision broad objectives and delve into details – pinpoint areas for process enhancement and formulate actionable strategies to foster improvement and eliminate inefficiencies.
  • Manage Marketplace Dynamics: Oversee Traba's marketplace supply by designing and implementing innovative user acquisition, retention, and reactivation strategies that align with both current and anticipated demand.
  • Enhance Business Performance: Create and execute strategies that not only improve operational efficiency but also elevate customer satisfaction and overall business outcomes.
  • Develop Insightful Tools & Reports: Construct effective tools, perform insightful analyses, and set up reporting frameworks that reveal critical insights, empowering cross-functional teams to make informed decisions and achieve strategic objectives.
  • Facilitate Cross-Departmental Collaboration: Maintain robust communication and cooperation across Operations, Sales, Product, and Engineering teams, ensuring alignment and collective progress towards shared goals.

Qualifications:

  • A bachelor’s degree in business, finance, engineering, or a related discipline, or equivalent professional experience.
  • A minimum of 2 years of experience in dynamic roles such as management consulting, investment banking, or strategy/operations.
  • A systematic, process-oriented mindset focused on accuracy and efficiency.
  • A willingness to engage deeply with operational details.
  • High emotional intelligence and resilience to navigate challenges and setbacks effectively.
  • Outstanding communication abilities and a capacity to excel in fast-paced environments.
  • Strong organizational, time management, and prioritization skills.

Preferred Qualifications:

  • Experience in client-facing roles, familiarity with SQL and no-code tools like Retool, and experience collaborating with product and engineering teams.

Benefits:

  • Start-up equity opportunities.
  • Competitive salary package.
  • Comprehensive health, dental, and vision coverage.
  • Meal provisions and stocked kitchen for employees.
  • Commuter benefits.
  • Team-building activities.
  • Gympass benefits.
  • Flexible paid time off.
  • Additional perks including One Medical Membership, Gympass, HSA via Optum, Talkspace, HealthAdvocate, and Telehealth services.

Salary Information:

The compensation range for this role is between $90,000 and $140,000, based on market analysis and relevant factors. Exceptions may be considered for candidates with qualifications that significantly differ from those outlined in the job description.

Commitment to Diversity:

Traba is committed to fostering an inclusive workplace. We evaluate all applicants without discrimination based on race, color, religion, national origin, age, gender, marital status, sexual orientation, or any other legally protected characteristics. We encourage applicants from diverse backgrounds and experiences.

Our Core Values:

Dream Big: We aspire to make a positive impact on the world. We articulate a bold vision that inspires transformative change.

Work Ethic: We understand that meaningful change requires dedication. We strive to work harder, longer, and smarter.

Growth Mindset: We face challenges with determination and resilience, learning from setbacks and pushing forward.

Customer Focus: We prioritize the needs of our workers and businesses, delivering high-quality solutions that address their unique challenges.

Understanding Light Industrial Labor:

Light industrial flexible staffing represents a significant labor market, encompassing entry-level roles in warehouses and distribution centers, where workers are essential for maintaining efficient supply chain operations.

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