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Operations Strategy Associate

2 months ago

New York, New York, United States Traba Full time
Job Overview

At Traba, our goal is to enable both businesses and employees to achieve their utmost productivity and potential. As a pioneering technology firm, we are transforming the staffing sector through a platform that links light industrial enterprises with dependable talent, while offering workers flexible and rewarding opportunities. This connection unlocks new levels of productivity, earning potential, and pathways for advancement. We are proud to be supported by top-tier investors, including Founders Fund, Khosla Ventures, and General Catalyst.

We are in search of a dynamic and entrepreneurial individual to oversee our dual-sided labor marketplace in one of our operational areas. You will play a crucial role within our Market Operations team.

Key Responsibilities:
  • Achieve operational excellence by becoming a subject matter expert on Traba's daily operational workflows.
  • Strategically identify inefficiencies within Traba's processes and develop actionable plans to mitigate or eliminate these inefficiencies.
  • Manage the supply side of Traba's marketplace to align with current and anticipated demand through user acquisition, retention, and reactivation initiatives.
  • Formulate and implement strategies aimed at enhancing operational efficiency, customer satisfaction, and overall business performance.
  • Create tools, deliver insights, conduct analyses, and establish reporting frameworks to highlight findings and propose strategies to cross-functional teams.
  • Evaluate competitor actions, customer behaviors, and market trends to pinpoint opportunities for growth and improvement.
  • Foster communication and collaboration with a diverse range of stakeholders across Operations, Sales, Product, and Engineering.
Qualifications:
  • A bachelor's degree in commerce, business, finance, engineering, or a related discipline, or equivalent professional experience.
  • A minimum of 2 years in dynamic roles such as management consulting, investment banking, or strategy/operations.
  • A systematic, process-oriented mindset focused on accuracy and efficiency.
  • A willingness to engage deeply with the intricacies of operational processes.
  • High emotional intelligence and resilience to swiftly navigate challenges and setbacks.
  • Outstanding communication skills with the ability to excel in fast-paced, high-pressure environments.
  • Strong organizational, time management, and prioritization abilities.
Preferred Qualifications:
  • Experience in client-facing roles, familiarity with SQL and no-code tools like Retool, and experience collaborating with product and engineering teams.
Benefits:
  • Start-up equity
  • Competitive salary
  • Comprehensive health, dental, and vision coverage
  • Dinner provided via Grubhub and a well-stocked kitchen for employees
  • Commuter benefits
  • Team-building events
  • Gympass benefit
  • Flexible paid time off
  • Additional perks: One Medical Membership, Gympass, HSA via Optum, Talkspace, HealthAdvocate, Teledoc Health
Salary Information:

The compensation range for this role is between $90,000 and $140,000, based on market analysis and other relevant factors. Exceptions may be considered for candidates with qualifications that significantly differ from those outlined in the job description.

Equal Opportunity Employer

Traba is committed to promoting equal opportunity employment practices. We evaluate all applicants without discrimination based on race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other legally protected characteristics.

Our Core Values

Dream Big: We are on a mission to create a positive impact in the world. We articulate and pursue a bold vision that inspires change, prioritizing long-term value over short-term gains.

Olympian's Work Ethic: We understand that meaningful change requires hard work. We are dedicated to putting in the effort necessary to achieve our goals.

Growth Mindset: We face challenges head-on and learn from our experiences, demonstrating resilience and adaptability.

Customer Obsession: We strive to exceed expectations for our workers and businesses, focusing on delivering high-quality solutions that address the needs of often overlooked communities.

Understanding Light Industrial Labor

Light industrial flexible staffing represents a significant labor market, encompassing entry-level positions in warehouses and distribution centers. These roles involve tasks such as packing boxes, loading trucks, and managing warehouse operations to ensure efficient supply chain functionality.