Administrative Support Associate

2 weeks ago


Grand Rapids, Michigan, United States Spectrum Human Services Full time
Job Overview

POSITION SUMMARY:

The Administrative Support Associate plays a vital role in fostering a welcoming, professional atmosphere for all clients, visitors, and staff within the organization. This position is responsible for ensuring effective communication throughout the office, including the accurate relay of messages and the proficient use of a multi-line telephone system. The role also encompasses supporting organizational functions through document management, information dissemination, and overall office operations. The ideal candidate will actively seek and implement improvements to enhance operational efficiency.

ESSENTIAL QUALIFICATIONS:

Educational Background:

• High School diploma, GED, or progress towards completion is required.

Professional Experience:

• Proven experience in managing a multi-line telephone system.

• Background in customer service is essential.

Skills and Competencies:

  • Exceptional verbal and written communication skills, demonstrating clarity and conciseness.
  • Proficient in computer operations, including word processing and data entry, with a minimum typing speed of 40 words per minute.

Additional Requirements:

• Candidates must be at least 16 years old.

• Three professional references are required.

• Ability to complete necessary training as mandated for the role.

• A valid driver's license is required.

• Compliance with all personnel hiring protocols as outlined in the Conditional Job Offer.



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