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Administrative Support Specialist
2 months ago
We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Everstory Partners. As a key member of our operations team, you will be responsible for providing administrative support to our staff and customers, ensuring the smooth day-to-day operations of our business.
Key Responsibilities- Administrative Support: Provide administrative support to our staff and customers, including answering inquiries, processing paperwork, and maintaining accurate records.
- Contract Management: Process and verify contracts, ensuring accuracy and compliance with company policies.
- Financial Management: Manage banking duties, including cash receipt entry, deposit slips, credit card transactions, and bank deposits.
- Cemetery Operations: Process IOA's (Interment Order and Authorization) in accordance with company standards and policies.
- File Maintenance: Maintain accurate and up-to-date customer files, including sales and burial records.
- Human Resources: Coordinate onboarding responsibilities and provide support to the HR team.
- Accounts Payable and Receivable: Process and manage accounts payable and receivable, ensuring timely payment and collection of invoices.
- Deeds and Certificates: Provide deeds and certificates to the sales management team, ensuring accuracy and compliance with company policies.
- Reporting: Prepare and submit reports as required, including trust, state required, and month-end processing.
- Basics: Multi-line phone skills, filing skills, typing skills (40 words per minute), and data entry skills.
- Customer Focus: Ability to maintain confidentiality, provide excellent customer service, and interact with customers in a professional manner.
- Team Focus: Proficient organizational skills, ability to multitask, and work well independently or as part of a team.
- Education and Experience: High school equivalency required, minimum of one year experience in administration or customer service.
Everstory Partners is committed to providing a quality work environment and opportunities for personal and professional growth. We offer a competitive benefits package, including medical, dental, 401k with company match, life insurance, short-term disability, long-term disability, vision, tuition reimbursement, employee discount programs, generous PTO programs, and volunteer opportunities.
We are an equal opportunity employer and are committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.