Communication Control Specialist

7 days ago


Providence, Rhode Island, United States InsideHigherEd Full time
Job Summary

We are seeking a highly skilled Communication Control Officer to join our team at InsideHigherEd. The successful candidate will be responsible for receiving, routing, and dispatching requests for services, maintaining accurate status of field units, monitoring radio frequencies, and reacting to alarm systems.

Key Responsibilities
  • Communication and Dispatch: Operate the base station radio system in accordance with proper radio procedure and FCC regulations, receiving information from and dispatching assignments to various field units.
  • Information Management: Initiate CAD system input to handle all information coming into the Communication Center, informing different sections/departments of a need for repair or follow-up, and keeping Department supervisors informed of all pertinent information.
  • Log Maintenance: Maintain a complete and accurate Radio Log for the tour of duty by means of data entry into the computerized CAD system.
  • Monitoring and Response: Monitor and receive by radio, telephone, security, and fire alarms, etc.; information relative to the public safety status of the University and surrounding community.
  • Decision Making and Communication: Determine the significance of the communication and according to established policies and procedures, with considerable latitude for judgment, initiate action and communicate information to field officers and other appropriate officials and agencies.
  • Logistics and Administration: Maintain and prepare all logs and files as indicated, provide information to members and guests of the University, and maintain a professional demeanor at all times.
  • Key Management: Control keys of various organizations per written procedures and maintain the integrity of the key cabinet working with the University Lock Shop.
  • Radio Frequency Monitoring: Monitor Providence Police and Fire Department radio frequencies and rebroadcast relevant information to patrol officers.
Requirements
  • Communication Skills: Have a voice compatible in tone and diction with the radio and telephone systems and be able to communicate effectively and coherently over law enforcement radio channels.
  • Task Prioritization: Be capable of prioritizing tasks and handling a multiphasic position.
  • Verbal Communication: Have strong verbal communications skills and be able to effectively communicate with people, including juveniles, by giving information and directions.
  • Technical Skills: Have strong typing/computer skills and be able to prepare reports, including sketches, using appropriate grammar, symbols, and mathematical computations.
  • Education and Experience: Be at least 18 years of age and have a high school diploma/GED, pass a physical examination administered by the University, and not have any felony or serious misdemeanor convictions.
  • Certifications and Training: Pass a criminal background investigation, successfully pass this Department's Communication Control Officer training program, and successfully complete a 12-month probationary period.
  • Assessment and Evaluation: Successfully pass an assessment of skills needed to perform dispatching skills, both listening and written assessment.


  • Providence, Rhode Island, United States InsideHigherEd Full time

    Job Title:Communication Control Officer - Public Safety SpecialistJob Summary:The Communication Control Officer plays a critical role in maintaining the safety and security of the University community. This position requires a high level of professionalism, attention to detail, and effective communication skills.Key Responsibilities:Operate the base station...


  • Providence, Rhode Island, United States Brown University Full time

    Position Title: Public Safety Communication SpecialistOverview:The Public Safety Communication Specialist plays a crucial role in managing and coordinating communication within the Department of Public Safety. This position involves specialized tasks related to receiving, directing, and dispatching service requests through the Communication Center. The...


  • Providence, Rhode Island, United States Ellaway Blues Consulting Full time

    Position Overview: Ellaway Blues Consulting is seeking a skilled Controls and Instrumentation Specialist to join our team. This position plays a crucial role in the management and upkeep of electrical systems and instrumentation within our innovative facilities.Key Responsibilities:Oversee and manage PLC and SCADA systems.Install and troubleshoot wiring and...


  • Providence, Rhode Island, United States Brown University Full time

    Position Overview:The Outreach and Communications Specialist for the RI Space Grant Consortium (RISGC), supported by NASA, is tasked with crafting and producing captivating content for the consortium's website, newsletter, and social media platforms. The content generated will enhance visibility and understanding of the program and its offerings throughout...


  • Providence, Rhode Island, United States InsideHigherEd Full time

    Communications Operations SpecialistJob Description:The Communications Operations Specialist plays a crucial role in managing and coordinating requests for services that are received through the Communication Center. This position involves ensuring an accurate status of all operational units, monitoring various communication channels, and maintaining alarm...


  • Providence, Rhode Island, United States Semper Home Loans Full time

    Job Description**Job Title:** Marketing and Communications Specialist**Company Overview:**Semper Home Loans, a leading provider of real estate and mortgage services, is seeking a highly skilled Marketing and Communications Specialist to join our innovative team. This role is crucial in executing strategic marketing initiatives, with a focus on driving growth...


  • Providence, Rhode Island, United States Travelers Insurance Full time

    Company Overview:Travelers Insurance is dedicated to protecting our clients, communities, and employees. Our commitment has established us as a leading property casualty insurer for over 160 years.Position Overview:As a Forensic Risk Control Specialist I, you will operate under general supervision to support Claim business partners by providing essential...


  • Providence, Rhode Island, United States InsideHigherEd Full time

    About the Role:The Communication Control Officer plays a critical role in maintaining the safety and security of the University community. As a key member of the Public Safety Office, this position is responsible for receiving, routing, and dispatching requests for services, monitoring various radio frequencies, and maintaining accurate records.Key...


  • Providence, Rhode Island, United States Providence Housing Authority Full time

    Position OverviewThe Community Engagement Specialist plays a crucial role within the Providence Housing Authority, specifically focusing on the Jobs Plus initiative aimed at enhancing the lives of residents.This program is designed to assist individuals in overcoming obstacles to secure stable employment, increase their income, and foster savings.As a vital...


  • Providence, Rhode Island, United States Providence Housing Authority Full time

    Position OverviewThe Community Engagement Specialist plays a crucial role within the Jobs Plus initiative at Providence Housing Authority. This program aims to empower residents by addressing employment barriers, enhancing income potential, and promoting financial stability.As a key member of the outreach team, the Specialist will engage with residents of...


  • Providence, Rhode Island, United States InsideHigherEd Full time

    Job SummaryWe are seeking a highly skilled Communication Control Officer to join our team at InsideHigherEd. The successful candidate will be responsible for receiving, routing, and dispatching requests for services, maintaining accurate status of field units, monitoring radio frequencies, and reacting to alarm systems.Key ResponsibilitiesCommunication and...


  • Providence, Rhode Island, United States Travelers Insurance Full time

    Position Overview:As a Forensic Risk Control Specialist I at Travelers Insurance, you will play a crucial role in safeguarding our clients and communities through expert analysis and investigation.Key Responsibilities:Under general supervision, you will provide essential scientific and engineering insights to our Claim business partners, enabling informed...


  • Providence, Rhode Island, United States InsideHigherEd Full time

    Job Summary:InsideHigherEd is seeking a highly motivated and detail-oriented Regulatory Compliance Specialist to join our team responsible for managing export control and research security programs. The successful candidate will assist with assessments of international activities related to research, teaching, travel, and shipping, conduct complex analyses...


  • Providence, Rhode Island, United States Providence Housing Authority Full time

    Position OverviewThe Community Engagement Specialist plays a crucial role within the Jobs Plus initiative at Providence Housing Authority. This program aims to empower residents by tackling obstacles to secure stable employment, enhance their income, and promote savings.As an Outreach Coordinator, you will engage with residents of the community, providing...


  • Providence, Rhode Island, United States Talantage, LLC Full time

    Job OverviewPosition Title: Community Engagement and Public Relations SpecialistContract Duration: 1 base year with 4 optional yearsThis role is contingent upon the successful award of the contract.Key Responsibilities:Assist in crafting and executing thorough media outreach strategies and community engagement initiatives, leveraging diverse media channels...


  • Providence, Rhode Island, United States Kaleidoscope Family Solutions, Inc. Full time

    Job OverviewLocation: East Providence, RI 02879Category: Direct Care ServicesEducation: High School Diploma/GEDJoin Kaleidoscope Family Solutions (KFS) in making a meaningful impact in the lives of individuals in our community.Key ResponsibilitiesThe primary function of a Support Specialist for Community Engagement is to assist individuals in developing and...


  • East Providence, Rhode Island, United States HORIZON HEALTHCARE PARTNERS Full time

    About the RoleHORIZON HEALTHCARE PARTNERS is seeking a dedicated individual to lead support initiatives tailored for Women of Color within diverse community settings. As an integral part of our organization, you will deliver essential resources and educational guidance to uplift women encountering obstacles related to Substance Use Disorder (SUD) and Mental...


  • East Providence, Rhode Island, United States HORIZON HEALTHCARE PARTNERS Full time

    About the RoleHORIZON HEALTHCARE PARTNERS is seeking a dedicated individual to lead supportive circles focused on empowering Women of Color within diverse community settings. As an integral part of our organization, you will offer essential resources and educational guidance to uplift women confronting issues related to Substance Use Disorder (SUD) and...


  • East Providence, Rhode Island, United States HORIZON HEALTHCARE PARTNERS Full time

    About the RoleHORIZON HEALTHCARE PARTNERS is seeking a dedicated individual to lead support initiatives focused on Women of Color within diverse community settings. As an integral part of our organization, you will offer essential resources and educational guidance to uplift women encountering difficulties associated with Substance Use Disorder (SUD) and...

  • Psychiatric Nurse

    7 days ago


    Providence, Rhode Island, United States The City of Providence Full time

    Job SummaryWe are seeking a highly skilled Registered Psychiatric Nurse to join our team as a Community Outreach Specialist. In this role, you will provide screening assessments and psychiatric nursing services to youth and young adults struggling with severe mental illness and co-occurring substance use.Key ResponsibilitiesConduct comprehensive assessments...