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Communication Control Officer
2 months ago
The Communication Control Officer plays a critical role in maintaining the safety and security of the University community. As a key member of the Public Safety Office, this position is responsible for receiving, routing, and dispatching requests for services, monitoring various radio frequencies, and maintaining accurate records.
Key Responsibilities:- Operate the base station radio system in accordance with proper radio procedure and FCC regulations.
- Receive and dispatch assignments to various field units concerning reported incidents of a criminal nature and/or requests for services.
- Initiate CAD system input to handle all information coming into the Communication Center.
- Maintain a complete and accurate Radio Log for the tour of duty.
- Monitor and receive by radio, telephone, security and fire alarms, etc.
- Determine the significance of the communication and initiate action and communicate information to field officers and other appropriate officials and agencies.
- Maintain and prepare all logs and files as indicated.
- Control keys of various organizations per written procedures and maintain the integrity of the key cabinet.
- Monitor Providence Police and Fire Department radio frequencies and rebroadcast relevant information to patrol officers.
- Possess a voice compatible in tone and diction with the radio and telephone systems.
- Be able to communicate effectively and coherently over law enforcement radio channels.
- Prioritize tasks and handle a multiphasic position.
- Possess strong verbal communications skills and be able to effectively communicate with people.
- Have strong typing/computer skills.
- Be able to prepare reports, including sketches, using appropriate grammar, symbols and mathematical computations.
- Be at least 18 years of age and have a high school diploma/GED.
- Pass a physical examination administered by the University.
- Not have any felony or serious misdemeanor convictions.
- Pass a criminal background investigation.
- Successfully pass the Department's Communication Control Officer training program.
Brown University is a world-renowned institution of higher education, committed to fostering a diverse and inclusive environment. As a member of the Brown University community, you will have access to a range of benefits and opportunities, including:
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- Collaborative and dynamic work environment.
- Commitment to diversity, equity, and inclusion.