Account Associate

6 days ago


Evanston, Illinois, United States John Tyler Carlson - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as an Account Associate. As an Account Associate, you will play a critical role in building and maintaining relationships with our customers, providing them with exceptional service and support.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, understanding their needs and preferences.
  • Insurance Sales: Use a customer-focused approach to educate customers about insurance options and develop leads to market appropriate products and services.
  • Appointment Scheduling: Schedule appointments with customers to discuss their insurance needs and provide personalized solutions.
  • Team Collaboration: Work closely with our team to identify customer needs and develop strategies to meet those needs.
Requirements
  • Excellent Communication Skills: Possess excellent written, verbal, and listening skills to effectively communicate with customers and team members.
  • People-Oriented: Be a people person with a strong ability to build rapport with customers and colleagues.
  • Detail-Oriented: Demonstrate a high level of attention to detail to ensure accuracy and quality in all interactions.
  • Proactive Problem-Solving: Be proactive in identifying and resolving customer issues in a timely and effective manner.
  • Ability to Learn: Possess a strong ability to learn and adapt to new systems, processes, and technologies.
What We Offer
  • Competitive Salary: A competitive salary and commission/bonus structure.
  • Benefits Package: A comprehensive benefits package, including health insurance, 401K, and paid time off.
  • Opportunities for Growth: Opportunities for career advancement and professional growth within our agency.
About Our Agency

Our agency, John Tyler Carlson - State Farm Agent, is a proud member of the State Farm family. We are committed to providing exceptional service and support to our customers, and we are seeking like-minded individuals to join our team.


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