Client Support Specialist

2 weeks ago


Elkton, United States FiveStar Full time
Overview: Customer Service Representatives are essential in creating a welcoming, efficient, and secure environment for both patrons and colleagues. They handle sales transactions, maintain inventory levels, and ensure cleanliness throughout the store.

Key Responsibilities:
  • Deliver exceptional customer service by warmly greeting, thanking, and engaging with customers, ensuring they feel valued and recognized.
  • Execute swift and precise sales transactions at the register, while accurately addressing any discrepancies in financial transactions.
  • Prepare high-quality food items using various food service equipment in accordance with company standards and safety regulations.
  • Maintain appropriate inventory levels in the deli section.
  • Promote company specials by informing customers and utilizing suggestive selling techniques during each interaction.
  • Ensure cleanliness and organization of sales areas (deli, sales floor, and cooler) to provide an appealing shopping experience.
  • Maintain cleanliness of floors, restrooms, parking areas, and all other store surroundings.
  • Adhere to safe working practices that comply with company safety protocols.
  • Follow all applicable local, state, and federal regulations.
  • Abide by all company policies as detailed in the employee handbook.
Qualifications:
  • Must be at least 18 years of age.
  • Ability to manage multiple tasks to meet customer demands.
  • Professional demeanor and a positive outlook.
  • Team-oriented, trustworthy, diligent, and reliable attendance record.
  • Basic computer proficiency.
Physical Demands:
  • Willingness to work various shifts (morning, evening, overnight), including weekends and holidays.
  • Regularly required to stand, push, pull, reach, bend, squat, climb, walk, and lift items weighing up to 55 lbs, while working in cold indoor conditions.
  • Ability to work in diverse seasonal weather conditions.
FiveStar is an Equal Opportunity Employer.

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