Guest Room Supervisor
7 days ago
To oversee the cleanliness and appearance of all guest rooms and public areas, ensuring that all personnel are performing their job duties up to the standards of Holiday Inn. Responsible for all room inspections, cleanliness, reporting, and communication with the Maintenance department. Key responsibilities include:
- Assigning tasks and creating daily plans for housekeeping staff.
- Supervising and monitoring the duties of Room Attendants, Houseman, Laundry, and Night Houseman to maintain company productivity standards.
- Communicating with the Maintenance department to report any needed repairs.
- Conducting daily inspections of guest rooms to ensure cleanliness standards are being met.
- Providing assistance to guests and employees as needed, demonstrating a willingness to help.
- Managing lost and found items, maintaining a company-approved log.
- Inspecting vacant rooms for condition and possible occupancy, reporting any discrepancies to Management.
- Ensuring the cleanliness and organization of storage areas, ensuring they are stocked with necessary items.
- Reporting and delivering valuable items found to Management in a timely manner.
- Adhering to all work rules, procedures, and policies established by the company.
- Counseling and coaching employees to encourage positive behaviors and correct negative behaviors.
- Initiating or suggesting plans to motivate employees to achieve work-related goals.
- Providing after-service training to ensure staff continues to learn the importance of excellent service.
- Performing monthly inventories.
- Ensuring all procedures and standards are being carried out.
- Wearing proper uniform and nametag at all times.
- Practicing all safety standards.
- Completing all required administrative paperwork.
- Performing other duties as assigned or required.
- Extensive knowledge of hotel housekeeping and cleaning techniques.
- Attention to detail in room inspections.
- Teamwork-oriented and able to maintain a staff.
The work environment is fast-paced and requires effective communication with guests and employees. The ability to work in a stressful environment, communicate well with others, and accept constructive criticism from supervisors is essential.
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Guest Room Specialist
2 weeks ago
Norfolk, Virginia, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full timePosition Overview:As a vital member of our team, you will be responsible for maintaining the cleanliness and organization of guest accommodations, ensuring a welcoming environment for all visitors.Key Responsibilities:Understand Your Role: Complete necessary training and possess a clear understanding of job expectations.Adhere to Standards: Familiarize...
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Guest Room Maintenance Associate
1 week ago
Norfolk, Virginia, United States Harmony Hospitality Full timePosition OverviewLocationHarmony Hospitality - Housekeeping DivisionRole SummaryThe Housekeeping Attendant plays a crucial role in ensuring guest satisfaction by maintaining the cleanliness and orderliness of guest rooms and common areas. This position is vital for upholding the high standards of cleanliness and presentation expected by our guests and...
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Tru by Hilton
1 week ago
Norfolk, Virginia, United States Harmony Hospitality Full timePosition OverviewLocationHarmony Hospitality - Norfolk, VARole SummaryThe Guest Room Specialist plays a crucial role in maintaining the cleanliness and presentation of guest accommodations and public areas. This position is essential for ensuring that guests experience the highest standards of cleanliness and comfort during their stay.Key...
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Guest Room Specialist
2 weeks ago
Norfolk, Virginia, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full timePosition Overview:As a vital member of our hospitality team, you will be responsible for ensuring that all guest accommodations are impeccably maintained and reflect our commitment to excellence.Key Responsibilities:As a Guest Room Specialist, your duties will include:Room Maintenance: Thoroughly clean and supply all assigned guest rooms, paying special...
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Room Care Supervisor
2 weeks ago
Norfolk, Virginia, United States BBL Hospitality Full timeJob OverviewLocationBBL HospitalityEmployment TypeFull-TimeCompensation$18.00 per hourSectorHospitality - Hotel ManagementPosition SummaryWEEKEND AVAILABILITY IS REQUIREDWe are excited to present the benefits we provide to our team members: Paid Time Off401K Retirement PlanReferral BonusesOpportunities for Professional DevelopmentInternal Advancement...
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Room Care Associate
1 week ago
Norfolk, Virginia, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full timePosition Overview:As a vital member of our team, you will be responsible for ensuring that all assigned guest accommodations are impeccably maintained, with particular attention to the belongings of our guests. Your role is essential in stocking each room with the necessary supplies to guarantee that every guest enjoys a comfortable and pleasant stay.Key...
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Hotel Room Cleaner
2 weeks ago
Norfolk, Virginia, United States Silver Bay LLC Full timeJob OverviewThe primary responsibility of the Room Cleaner is to maintain the cleanliness and orderliness of assigned guest accommodations, ensuring a pleasant experience for all visitors. At Silver Bay LLC, we offer competitive compensation along with a bonus structure.Key ResponsibilitiesThoroughly clean guest rooms and replenish supplies in accordance...
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Guest Services Representative
2 weeks ago
Norfolk, Virginia, United States LTD Hospitality Full timePosition OverviewIf you are seeking a rewarding career with ample opportunities for growth within a dynamic hospitality organization, we have an exciting opportunity for you as a Front Desk Associate. The ideal candidate will demonstrate exceptional attention to detail, possess excellent memory and follow-up skills, and be adept at multitasking while...
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Guest Services Representative
2 weeks ago
Norfolk, Virginia, United States LTD Hospitality Full timePosition OverviewIf you are seeking a rewarding career with limitless potential within LTD's expanding portfolio of properties, we have an immediate opportunity for you as a Front Desk Associate. The ideal candidate will possess a keen attention to detail, outstanding memory and follow-up skills, and the ability to manage multiple tasks while maintaining a...
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Room Attendant
4 days ago
Norfolk, Virginia, United States Harmony Hospitality Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Room Attendant to join our team at Harmony Hospitality. As a key member of our housekeeping staff, you will be responsible for ensuring the highest level of cleanliness and presentation in our guest rooms and public areas.Key ResponsibilitiesCleaning and Maintenance: Clean guest units and...
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Hotel Room Inspector
12 hours ago
Norfolk, Virginia, United States Charter Senior Living Full timeJob Summary:As a key member of our housekeeping team at Charter Senior Living, the Hotel Room Inspector will be responsible for ensuring the highest standards of cleanliness and quality in our guest rooms and public areas. This role requires a strong attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced...
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Hospitality Room Technician
1 week ago
Norfolk, Virginia, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full timePosition Overview:As a vital member of our team, you will be responsible for ensuring that all assigned guest accommodations are meticulously cleaned and stocked, providing an exceptional experience for our guests.Key Responsibilities:Understand Your Role: Complete all necessary training and possess a clear understanding of job expectations.Familiarize...
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Guest Service Representative
5 hours ago
Norfolk, Virginia, United States Professional Hospitality Resources, Inc. and Ocean Beach Club LLC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Professional Hospitality Resources, Inc. and Ocean Beach Club LLC. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesGuest Registration and...
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Guest Services Coordinator
2 weeks ago
Norfolk, Virginia, United States Concord Hospitality Full timePosition Overview:We are seeking a dedicated Guest Services Coordinator to join our team at Concord Hospitality.Key Responsibilities:Possess comprehensive knowledge of hotel facilities, local attractions, and transportation options.Provide accurate directions and information about the surrounding area.Review daily log books and memos to stay informed.Stay...
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Guest Services Coordinator
2 weeks ago
Norfolk, Virginia, United States LTD Hospitality Group Full timePosition OverviewLTD Hospitality Group is in search of enthusiastic individuals who possess a strong understanding of efficient hotel management. Our ideal candidates should demonstrate a genuine passion for the hospitality sector, inspiring both guests and team members to create an outstanding experience.If you are seeking a dynamic career with limitless...
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Guest Services Representative
1 week ago
Norfolk, Virginia, United States LTD Hospitality Full timePosition OverviewThe Front Desk Associate plays a crucial role in ensuring a positive experience for our guests at LTD Hospitality Group. This position requires a keen attention to detail, strong organizational skills, and the ability to manage multiple tasks while maintaining a friendly demeanor.Key ResponsibilitiesDeliver exceptional service to all guests,...
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Guest Service Agent
7 days ago
Norfolk, Virginia, United States Charter Senior Living Full timeJob Summary:As a Guest Service Agent at Charter Senior Living, you will be the face of our hotel, representing our brand and providing exceptional customer service to our guests. Your primary responsibility will be to ensure a seamless and enjoyable stay for our guests, from check-in to check-out.Key Responsibilities:Guest Registration and Room Assignment:...
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Accommodation Services Supervisor
2 weeks ago
Norfolk, Virginia, United States Parkdean Resorts UK Ltd Full timeParkdean Resorts UK LtdJoin a dynamic team at Parkdean Resorts UK Ltd, where we are dedicated to providing exceptional holiday experiences. We pride ourselves on fostering a supportive and energetic work environment that encourages personal growth and professional development.Position: Accommodation Services SupervisorKey Responsibilities:Oversee the quality...
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Room Care Specialist
2 weeks ago
Norfolk, Virginia, United States Navy Exchange Full timePosition Overview:As a Room Care Specialist, you will be responsible for maintaining the cleanliness and orderliness of guest accommodations and common areas within our facilities. Key Responsibilities:1. Conduct thorough cleaning of guest rooms, ensuring all surfaces are sanitized and well-presented.2. Maintain cleanliness in public spaces, including...
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Front Office Manager
3 days ago
Norfolk, Virginia, United States Concord Hospitality Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Concord Hospitality. As a key member of our hotel operations team, you will be responsible for ensuring exceptional guest satisfaction and product quality standards are met.Key ResponsibilitiesGuest ServiceMaintain a customer-centric approach to hotel...