Hotel Room Cleaner

2 weeks ago


Norfolk, Virginia, United States Silver Bay LLC Full time
Job Overview

The primary responsibility of the Room Cleaner is to maintain the cleanliness and orderliness of assigned guest accommodations, ensuring a pleasant experience for all visitors. At Silver Bay LLC, we offer competitive compensation along with a bonus structure.

Key Responsibilities
  • Thoroughly clean guest rooms and replenish supplies in accordance with established safety and cleanliness protocols.
  • Utilize appropriate cleaning agents for various surfaces to ensure effective sanitation.
  • Dispose of waste materials and ash receptacles as necessary.
  • Transport any Room Service trays to the designated service area.
  • Replace soiled linens with fresh ones according to company standards.
  • Clean mirrors, sinks, toilets, showers, and floors, removing any dirt or soap residue.
  • Restock facial tissues, toilet paper, and other bathroom essentials in their designated locations.
  • Ensure that all closet amenities are replenished as needed.
  • Dust and clean pictures, mirrors, and furniture surfaces.
  • Maintain cleanliness of lamps and light switches.
  • Verify that all printed materials are present and in good condition.
  • Vacuum carpets in guest rooms to maintain a tidy appearance.
  • Update the status of cleaned rooms through the designated communication methods.
  • Clean windows and balconies, if applicable.
  • Organize and restock the housekeeping cart following safety and cleanliness guidelines.
  • Receive assigned rooms, keys, and supplies from the supervisor, including any priority requests.
  • Return keys and unused supplies at the end of each shift.
  • Address guest inquiries and report any issues or complaints in a courteous manner to enhance guest satisfaction.
  • Notify the Housekeeping Supervisor of any lost items, damages, or maintenance concerns, and return any found items.
  • Collaborate with the Housekeeping Manager to prioritize tasks and provide assistance as needed.
Qualifications

Education: No formal education is required.

Experience: Previous experience in housekeeping is preferred.

Company Overview

Silver Bay LLC is dedicated to providing exceptional service, with a focus on meeting the needs of our guests, including those associated with the military community.



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