Patient Services Coordinator
7 days ago
We are seeking a highly skilled and detail-oriented Account Representative to join our team at Keck Medicine of USC. As a key member of our billing team, you will be responsible for providing administrative support to our Consolidated Billing Office (CBO). Your primary focus will be on providing exceptional customer service, ensuring accurate and timely billing, and maintaining a high level of productivity.
Key Responsibilities- Administrative Support: Provide administrative support to the CBO, including data entry, research, and project coordination.
- Billing and Collections: Collect and audit patient charge slips, assign CPT-4 and ICD-9CM codes, and enter charge data into our billing system.
- Insurance Verification: Verify insurance eligibility for assigned clinics and register patients into our data system as necessary.
- Payment Processing: Prepare and reconcile payment batches, input payment data, and monitor reports for accuracy.
- Customer Service: Provide assistance and guidance to billing staff in resolving payment-related issues and notify supervisors of ongoing problems.
- Reporting and Analysis: Generate routine computer reports and printouts, and prepare and distribute batch reports.
- Education: High school diploma or equivalent required.
- Experience: 2-3 years of experience in medical billing, coding, and charge entry.
- Skills: Working knowledge of CPT, ICD-9, and ICD-10, experience with computerized billing systems, and excellent verbal and written communication skills.
- Licenses/Certifications: Fire Life Safety Training (LA City) required.
- Working Knowledge: Medicare, Medi-Cal/Caid, HMO, PPO, Commercial, and Private Pay.
$34.18 per hour.
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