Patient Access Coordinator II
2 weeks ago
Position Overview:
The Patient Access Coordinator II serves as a vital liaison for facilitating access to healthcare services. This role is essential in ensuring a seamless experience for patients seeking medical care.
Key Responsibilities:
- Act as the main point of contact for inquiries related to healthcare access.
- Manage incoming and outgoing communications, including phone calls and electronic messages, utilizing a comprehensive call management system.
- Address basic questions and direct more complex inquiries to the appropriate healthcare professionals.
- Utilize various electronic communication methods to relay messages to medical staff efficiently.
- Schedule and confirm both initial and follow-up medical appointments, ensuring accurate patient registration and insurance verification to inform patients of their financial responsibilities.
- Perform data entry tasks, maintain data accuracy, and conduct reconciliations as necessary.
This role is integral to the operations of ProKatchers, ensuring that patients receive the support they need in navigating their healthcare journey.
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