Quality Improvement Nurse Coordinator
2 weeks ago
The Quality Coordinator RN plays a pivotal role in supporting the Director in the enhancement and revision of the Medical Center's Quality Improvement initiatives. This position involves coordinating the efforts of various departments, committees, and medical personnel to establish and document continuous evaluation activities, conduct studies, and perform focused reviews. The role also includes interpreting data and advocating for the Medical Center's Quality Improvement Program across all levels of medical, nursing, and support services. In the absence of the Director, this position may assume their responsibilities.
Key Responsibilities:
- Collaborates with Service Line Leaders, Chiefs of Service, Medical Staff Committee Chairs, Physicians, and Department Administrators to develop ongoing evaluation programs aimed at identifying, addressing, and reporting opportunities for enhancing patient care.
- May serve as a representative on Medical Staff committees.
- Designs, executes, and assesses studies and focused reviews as requested by Medical Center Administration, medical staff, or department heads, often involving sensitive or confidential matters.
- Oversees continuous Quality Improvement activities throughout the medical center to ensure compliance with licensing and regulatory standards.
- Educates end users on data visualization tools, including statistical process control techniques.
- Engages in risk management by investigating patient-related issues, identifying trends in patient care challenges, and formulating policies to mitigate risks.
- Monitors adherence to quality improvement standards.
- Assists in supervising the Quality Improvement Analysts and support personnel.
- Contributes to the preparation of Quality of Care reports for regional offices and the Board of Directors.
- Develops and delivers presentations on quality improvement standards and the Medical Center's Quality Improvement Plan to ensure compliance with TJC, NCQA, and other regulatory agency standards.
- Conducts specialized clinical studies related to patient care management.
- Participates in the annual establishment of the Medical Center's Quality Improvement goals.
- Experience: Minimum of two (2) years as a licensed hospital nurse is required.
- Quality-Related Experience: At least one (1) year in quality-related functions.
- Graduate from an accredited nursing program is required.
- Registered Nurse License (California).
- Experience in a patient advocacy role to ensure a patient-centered approach.
- Familiarity with medical terminology and procedures.
- Strong organizational, planning, interpersonal, and conflict resolution abilities.
- In-depth knowledge of Title 22, TJC, and NCQA standards for licensure and accreditation.
- Proficient in PC applications, including databases, spreadsheets, and word processing software.
- Able to function effectively in a Labor/Management Partnership environment.
- Experience in a quality improvement role, including leading teams in performance enhancement.
- Current Certified Professional in Healthcare Quality (CPHQ) is preferred.
- Bachelor's degree in Nursing or Healthcare is preferred.
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