Quality Improvement Coordinator

2 weeks ago


Alhambra, California, United States HealthEcareers - Client Full time
Position Overview:
The Quality Improvement Coordinator plays a vital role in supporting the Director in the enhancement and modification of the Medical Center's Quality Improvement initiatives. This position is responsible for orchestrating the efforts of various departments, committees, and medical personnel to establish and document continuous evaluation activities. The coordinator will conduct studies and focused reviews, analyze data, and advocate for the Medical Center's Quality Improvement Program across medical, nursing, and support services. In the absence of the Director, this role may assume leadership responsibilities.
Key Responsibilities:
  • Collaborate with Service Line Leaders, Chiefs of Service, Medical Staff Committee Chairs, Physicians, and Department Administrators to develop ongoing evaluation strategies aimed at identifying, addressing, and reporting opportunities for enhancing patient care.
  • Represent the Department in Medical Staff committees as needed.
  • Design, implement, and assess studies and focused reviews requested by Medical Center Administration, medical staff, or department heads, often involving sensitive and confidential medical issues.
  • Oversee continuous Quality Improvement initiatives throughout the medical center to ensure compliance with regulatory and licensing standards.
  • Educate end users on data visualization tools, including statistical process control techniques.
  • Engage in risk management by investigating patient-related issues, identifying trends in patient care challenges, and formulating policies to mitigate risks.
  • Monitor adherence to quality improvement standards.
  • Assist in supervising the activities of Quality Improvement Analysts and support personnel.
  • Contribute to the preparation of Quality of Care reports for regional offices and the Board of Directors.
  • Develop and deliver presentations on quality improvement standards and the Medical Center's Quality Improvement Plan to ensure compliance with TJC, NCQA, and other regulatory bodies.
  • Conduct specialized clinical studies related to patient care management.
  • Participate in the annual formulation of the Medical Center's Quality Improvement objectives.
Qualifications:
  • Minimum of two (2) years of experience as a licensed hospital nurse is required.
  • At least one (1) year of experience in quality-related functions.
Education:
  • Graduate from an accredited nursing program is required.
Licensure and Certification:
  • Current Registered Nurse License (California).
Additional Skills:
  • Experience in a patient advocacy role to ensure a patient-centered approach.
  • Familiarity with medical terminology and procedures.
  • Strong organizational, planning, interpersonal, and conflict resolution skills.
  • In-depth knowledge of Title 22, TJC, and NCQA standards for licensure and accreditation.
  • Proficient in PC applications, including databases, spreadsheets, and word processing software.
  • Able to work effectively in a Labor/Management Partnership environment.
Preferred Qualifications:
  • Experience in a quality improvement role, including leading teams in performance enhancement.
  • Current Certified Professional in Healthcare Quality (CPHQ) is preferred.
  • Bachelor's degree in Nursing or Healthcare is preferred.


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