Patient Administrative Coordinator

2 weeks ago


Novi, Michigan, United States Team Rehabilitation Full time
About Team Rehabilitation

Team Rehabilitation is a network of therapist-owned outpatient physical therapy clinics dedicated to providing exceptional patient care and service. Our mission is to deliver the best outpatient physical therapy, occupational therapy, and speech therapy, ensuring our patients enjoy a positive and effective therapy experience.

Our Values

We uphold the following core values:

  • Respect for all individuals, patients, and staff members.
  • Compassion and empathy in our interactions with patients and their families.
  • Integrity in our business practices and patient care.
  • Excellence in our services and outcomes.
Job Summary

We are seeking a highly skilled and compassionate Patient Administrative Coordinator to join our team. As the first point of contact for patients, you will play a vital role in ensuring a positive and efficient experience for our patients and their families.

Key Responsibilities

The Patient Administrative Coordinator will be responsible for:

  • Greeting and registering patients in a friendly and professional manner.
  • Verifying appointments and assisting with necessary paperwork.
  • Ensuring seamless communication with patients, physicians, and staff members.
  • Coordinating schedules and accommodating patient needs.
  • Assisting with insurance-related inquiries and verifying benefits.
  • Updating and maintaining accurate records in our electronic medical and billing system.
  • Collecting copayments and processing billing tasks.
  • Supporting clinic performance by preparing management information and maintaining clinic supplies and equipment.
Requirements

To be successful in this role, you will need:

  • High school diploma or equivalent.
  • Experience in a patient-centered healthcare position or customer-facing role.
  • Excellent communication and interpersonal skills.
  • Basic computer skills and proficiency in electronic medical records systems.
  • Commitment to our values and dedication to providing exceptional patient care.


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