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Healthcare Administrative Coordinator

2 months ago

Novi, Michigan, United States Team Rehabilitation Full time
Patient Administrative Coordinator

Team Rehabilitation is seeking a dedicated Patient Administrative Coordinator to become an integral part of our network of therapist-owned outpatient physical therapy clinics. This role is essential in providing outstanding support to patients, ensuring they receive the best possible care throughout their therapy journey.

Key Responsibilities:
  • Welcome patients with a warm and friendly demeanor
  • Confirm appointments and assist with necessary documentation
  • Facilitate effective communication between patients, healthcare providers, and clinic staff
  • Manage appointment schedules accurately and collaborate with the therapy team
  • Address inquiries related to insurance
  • Update and maintain patient medical records diligently
  • Process payments and manage billing responsibilities
  • Input data for clinic performance and research purposes
  • Ensure clinic supplies and equipment are well-maintained
  • Uphold patient privacy and confidentiality at all times
Qualifications:
  • High school diploma or equivalent is required
  • Prior experience in a customer service environment is advantageous
  • Excellent communication skills are essential
  • Basic proficiency in computer applications is necessary
  • Demonstrated commitment to diversity, equity, and inclusion initiatives