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Patient Registration Coordinator

2 months ago

Novi, Michigan, United States Henry Ford Health System Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Registration Coordinator to join our team at Henry Ford Health System. As a Patient Registration Coordinator, you will play a critical role in ensuring the smooth registration process for our patients, providing exceptional customer service, and maintaining accurate records.

Key Responsibilities
  • Registration and Scheduling: Verify patient demographics, insurance information, and medical history to ensure accurate registration and scheduling.
  • Customer Service: Provide exceptional customer service to patients, families, and healthcare providers, addressing their concerns and resolving issues in a timely and professional manner.
  • Chart Management: Maintain accurate and up-to-date patient records, ensuring compliance with regulatory requirements and organizational policies.
  • Communication: Effectively communicate with patients, families, and healthcare providers to ensure seamless care coordination and patient satisfaction.
  • Team Collaboration: Work collaboratively with the healthcare team to ensure efficient and effective patient care, participating in quality improvement initiatives and contributing to a positive work environment.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: Previous experience in patient registration, customer service, or a related field preferred.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Computer Skills: Proficient in computer software and systems, with the ability to learn new systems and technologies.