Customer Service Coordinator

4 weeks ago


Irvine, California, United States KYOCERA Document Solutions Inc Full time
Job Title: Customer Service Representative

Overview:

Kyocera Document Solutions America, Inc. is a leading provider of total document solutions, and we're seeking a skilled Customer Service Representative to join our team. As a key member of our organization, you will play a crucial role in managing the procurement and distribution of supplies, ensuring timely and efficient delivery to meet the needs of our organization.

Responsibilities:

  • Procurement Management: Oversee the purchasing of supplies and materials, negotiate with vendors, and ensure cost-effectiveness.
  • Inventory Control: Maintain accurate inventory records, monitor stock levels, and implement inventory management practices to prevent shortages or overstock situations.
  • Vendor Relations: Establish and maintain relationships with suppliers to ensure reliable delivery schedules and quality of materials.
  • Data Management: Use inventory management software to track supplies, generate reports, and analyze data to forecast future needs.
  • Compliance: Ensure all procurement activities comply with company policies and relevant regulations.
  • Cost Management: Monitor and control budgets for supplies procurement, identifying opportunities for cost savings.
  • Coordination: Work closely with various departments to forecast supply needs and ensure timely delivery of materials.
  • Problem-Solving: Troubleshoot supply chain issues and develop effective solutions to ensure a smooth supply process.

Qualifications:

  • Required:
    • Previous experience in supply chain management, procurement, or a related field.
    • Proficiency in inventory management software and Microsoft Office Suite.
    • Strong verbal and written communication skills to coordinate with internal teams and external suppliers.
    • Ability to troubleshoot issues with suppliers or inventory and develop effective solutions.
    • Strong organizational skills and attention to detail.
  • Preferred:
    • Experience in the technology or office solutions industry.
    • Knowledge of procurement best practices and supply chain optimization techniques.
    • Familiarity with ERP systems.
    • Strong analytical skills and experience with data analysis tools.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A collaborative and supportive work environment.

Company Overview:

Kyocera Document Solutions America, Inc. is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. Our portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency.

Equal Opportunity Employer:

Kyocera Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans, and/or individuals with disabilities are encouraged to apply.



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