Resident Service Coordinator

5 days ago


Irvine, California, United States UDR Full time

Job Summary:

We are seeking a highly skilled Resident Service Coordinator to join our team at UDR, Inc. This role will be responsible for delivering exceptional customer experiences and providing top-notch support to our residents.

Key Responsibilities:

  • Collaborate with the community management team to resolve resident concerns and complaints.
  • Welcome prospects, residents, and vendors, answering inquiries about the property, company, lease details, and amenities.
  • Organize incoming packages systematically and manage key policy and process.
  • Plan, promote, and produce events and activities to increase resident retention.
  • Interact with walk-in prospects, showing the property and answering questions about the community and lease terms.
  • Provide resident keys/fobs and property orientation, explaining community amenities and unit features.
  • Communicate and verify compliance with mandatory renters' insurance as per company policy.
  • Schedule move-in appointments and ensure another associate is aware of and will coordinate any scheduled move-ins.
  • Work closely with the Centralized Admin, Centralized Sales, and Renewal teams to ensure leasing and renewal goals are met.
  • Utilize the Sugar CRM to effectively manage resident relations, service requests, and resident communications.

Requirements:

  • Customer service experience
  • Multi-Family, Hospitality, and/or Retail industry experience
  • Minimum of one year of office experience

Benefits:

  • Comprehensive benefit package
  • Company-matched 401(k)
  • Vacation and personal time
  • Discounts to live in our best-in-class communities
  • Tuition reimbursement
  • Company-sponsored events
  • Community service days
  • Annual President's Club

About UDR, Inc.:

UDR, Inc. is a leading owner and manager of residential apartment communities. We are committed to providing equal employment opportunities and promoting a diverse and inclusive work environment.



  • Irvine, California, United States UDR Inc Full time

    Job Title: Resident Service CoordinatorWe are seeking a highly skilled and customer-focused Resident Service Coordinator to join our team at UDR Inc. This role is a fantastic opportunity to deliver exceptional customer experiences and contribute to the success of our residential apartment communities.Job Summary:The Resident Service Coordinator will be...


  • Irvine, California, United States UDR Inc Full time

    Job SummaryWe are seeking a highly skilled Resident Service Coordinator to join our team at UDR Inc. This role will be responsible for delivering exceptional customer experiences and providing solutions to residents in our exclusive apartment communities.Key ResponsibilitiesCollaborate with the community management team to resolve resident concerns and...


  • Irvine, California, United States University Of California Irvine Full time

    About the RoleWe are seeking a highly skilled and organized Residential Services Coordinator to join our team at the University of California, Irvine. As a key member of our Student Housing department, you will be responsible for the day-to-day operations of our housing office, mailroom, and public facilities.Key ResponsibilitiesSupervise front desk student...


  • Irvine, California, United States Distinctive Dental Service - Shawn Loo, DDS Full time

    Job OpportunityWe are seeking a highly skilled and detail-oriented individual to join our team at Distinctive Dental Service - Shawn Loo, DDS as a Dental Treatment Coordinator.Key Responsibilities:Assist in delivering exceptional patient care and servicePrepare and present treatment options to patientsCoordinate appointments and manage schedulesProcess...


  • Irvine, California, United States University Of California Irvine Full time

    Job SummaryThe University of California, Irvine seeks a highly skilled and organized Residential Services Coordinator to join our team. As a key member of the Student Housing department, you will be responsible for the day-to-day operations of the housing office, mailroom, and Arroyo Vista public facilities.Key ResponsibilitiesSupervise front desk student...


  • Irvine, California, United States Cannon Corp Full time

    About Cannon CorpCannon Corp is a leading provider of creative solutions to clients in the energy industry, water resources, public infrastructure, and commercial and residential development. With a rich history dating back to 1976, we have established ourselves as a trusted partner for complex civil projects.Senior Resident Engineer Job SummaryWe are...


  • Irvine, California, United States University Of California Irvine Full time

    About the RoleAs a Residential Services Coordinator at the University of California, Irvine, you will play a critical role in supporting the operations of our housing department. This position involves supervising front desk student staff, maintaining office equipment, and coordinating services with vendors. You will also be responsible for joint...


  • Irvine, California, United States University Of California Irvine Full time

    About the RoleThe Residential Services Coordinator is a key member of the Student Housing team at the University of California, Irvine. This role is responsible for the day-to-day operations of the housing office, mailroom, and Arroyo Vista public facilities.Key ResponsibilitiesSupervise front desk student staff, including hiring, training, and evaluation of...


  • Irvine, California, United States Cannon Corp Full time

    Cannon Corp Job OpportunityWe are seeking a highly skilled Senior Resident Engineer to join our team in Irvine, California. As a key member of our construction management services team, you will be responsible for managing complex civil projects, including streets, highways, bridges, buildings, and water treatment facilities.Key Responsibilities:Manage...


  • Irvine, California, United States University Of California Irvine Full time

    About the RoleAs a Residential Services Coordinator at the University of California, Irvine, you will play a vital role in the operations of the housing office, mailroom, and public facilities. Under the general supervision of the Associate Director of Residential Services, you will serve as the primary administrative staff member responsible for supervising...


  • Irvine, California, United States Cannon Full time

    Job SummaryA licensed California Professional Engineer (PE), with an engineering degree, in a leadership role in the overall development and management of expanding construction management (CM) services in the Southern California region (Los Angeles County and Orange County).The successful candidate will conduct business development, establish new contacts,...


  • Irvine, California, United States Cannon Corp Full time

    About Cannon CorpCannon Corp is a leading provider of creative solutions to clients in the energy industry, water resources, public infrastructure, and commercial and residential development.We work hard, play hard, and have fun in a dynamic and positive team environment.Job SummaryA licensed California Professional Engineer (PE) with an engineering degree...


  • Irvine, California, United States Cannon Corp Full time

    Cannon Corp Job OpportunityWe are seeking a highly skilled Senior Resident Engineer to join our team in Irvine, California. As a key member of our construction management services team, you will be responsible for managing complex civil projects, including streets, highways, bridges, buildings, and water treatment facilities.Key Responsibilities:Manage...


  • Irvine, California, United States University Of California Irvine Full time

    About the RoleWe are seeking a highly skilled and organized Residential Services Coordinator to join our team at the University of California, Irvine. As a key member of our Student Housing department, you will be responsible for providing administrative support and coordinating services to ensure a smooth and efficient living experience for our students.Key...


  • Irvine, California, United States InterDent Service Corporation Full time

    About the RoleWe are seeking a highly skilled and motivated Treatment Coordinator to join our team at Gentle Dental. As a Treatment Coordinator, you will play a critical role in managing patients' full cycle from clinical diagnosis to treatment acceptance.Key ResponsibilitiesSuccessfully communicate financial planning and available options based on proposed...


  • Irvine, California, United States LVMH Full time

    Sales and Service Coordinator Job DescriptionWe are seeking a highly motivated and customer-focused Sales and Service Coordinator to join our team at Sephora. As a key player in our mission to provide an exceptional shopping experience, you will support all aspects of sales and service initiatives, including paid services, events, classes, loyalty programs,...


  • Irvine, California, United States Sephora Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales and Service Coordinator to join our team at Sephora. As a key player in our mission to provide an exceptional shopping experience, you will support all aspects of sales and service initiatives, including paid services, events, classes, loyalty programs, cash handling, and training in...


  • Irvine, California, United States InterDent Service Corporation Full time

    About Gentle DentalWe value our teammate's smile as much as our patient's smile. Our vision is to provide exceptional, lifelong, integrated oral healthcare services. We enhance the quality of our patients' lives by providing accessible oral healthcare, which is paramount to overall health and wellbeing.Job SummaryWe are seeking a skilled Treatment...

  • Veterinarian Resident

    3 weeks ago


    Irvine, California, United States Office of Research Full time

    Job Summary:The Office of Research at the University of Southern California is seeking a highly motivated and organized Resident Veterinarian to join our team. As a Resident Veterinarian, you will play a critical role in providing clinical, diagnostic, and surgical services to animals, as well as managing preventive medical programs and participating in...


  • Irvine, California, United States AutoNation Full time

    Service Loyalty Coordinator Job DescriptionAt AutoNation, we're looking for a skilled Service Loyalty Coordinator to join our team. As a key member of our Service Department, you'll be responsible for making outbound service calls to establish relationships with our customers and schedule appointments for our Service Department. Your goal will be to ensure...