Customer Service Liaison

5 days ago


Irvine, California, United States Johnson Service Group (IL) Full time
Job Title: Customer Service Representatives

At Johnson Service Group (IL), we are seeking a highly skilled and bilingual Customer Service Representative to join our team.

Job Summary:

The Customer Service Representative will provide consultative telephonic and web-based assistance to Child Care Providers, Agents, and Enrollment Specialists.

Key Responsibilities:

  • Provide bilingual support to customers via phone and web-based platforms.
  • Assist with enrollment and onboarding processes for new customers.
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless customer experience.

Requirements:

  • Bilingual proficiency in English and Spanish.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • High school diploma or equivalent required.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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